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Co-ordinated by:

Last updated: February 2019

Julia Zelvenska

Head of Legal Support and Litigation European Council on Refugees and Exiles (ECRE)

Rue Royale 146, 1st floor 1000 Brussels, Belgium

Tel: +32 (2) 212 0814 Fax: +32 (2) 514 5922 E-mail: JZelvenska@ecre.org

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CONTENTS

A. Introduction

Preface i

European Council on Refugees and Exiles (ECRE) ii

Introduction to ELENA iii

B. Countries

Austria 1

Belgium 8

Bosnia-Herzegovina 13

Bulgaria 15

Croatia 19

Cyprus 23

Czech Republic 26

Denmark 28

Estonia 32

Finland 34

France 37

Germany 47

Greece 57

Hungary 62

Iceland 65

Ireland 68

Italy 73

Latvia 87

Lithuania 89

Luxembourg 91

Malta 94

The Netherlands 97

Norway 102

Poland 108

Portugal 111

Romania 114

Russia 117

Serbia 121

Slovak Republic 125

Slovenia 128

Spain 133

Sweden 145

Switzerland 153

Turkey 156

Ukraine 159

United Kingdom 161

C. UNHCR Offices 165

D. Format of the country chapters

In general the country chapters are structured as follows:

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I. ELENA NATIONAL COORDINATOR

Name and address of the person who serves as the contact and coordination person for the ELENA network for the country in question.

II. NATIONAL UMBRELLA ORGANISATIONS / REFUGEE COUNCILS

National umbrella organisations of voluntary agencies, counselling offices and lawyers who exercise a coordinating function.

III. ORGANISATIONS SUPPORTING ASYLUM SEEKERS

Voluntary agencies, counselling centres and other humanitarian organisations dealing with counselling, housing, financial support, integration and other social problems of asylum seekers during the asylum procedure.

IV. ORGANISATIONS PROVIDING ADVICE TO ASYLUM SEEKERS

Non-Governmental Organisations and voluntary agencies providing legal advice and assistance to asylum seekers.

Where available, the following additional information is also provided:

*LA – denotes that legal aid is provided

**Eng, Ger, Fr, It, etc. – denotes languages spoken within the organisation

***Denotes fields of specialisations e.g. unaccompanied minors, tr aumatised asylum seekers, etc.

V. LAWYERS PROVIDING ADVICE TO ASYLUM SEEKERS

Lawyers working in the asylum field and providing legal services to asylum seekers.

Where available, the following additional information is also provided:

*LA – denotes that legal aid is provided

**Eng, Ger, Fr, It, etc. – denotes languages spoken within the firm

*** Denotes fields of specialisations e.g. unaccompanied minors, traumatised asylum seekers, etc.

VI.AIRPORT / BORDER SERVICES

Lawyers and legal counsellors on call at airports and border control offices, available to provide support and emergency services.

VII. LEGAL AID

This section is intended to provide a short explanation of each Member State’s national legislation/policy on legal aid and its provision.

VIII. LAWYERS AND LEGAL EXPERTS WITH AN OVERALL KNOWLEDGE

OF REFUGEE LAW AND POLICY

Lawyers, legal experts and academics who serve as sources of information on questions related to refugee law and policy.

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PREFACE

The ELENA Index of useful addresses lists organisations and individuals providing legal services and other forms of support to refugees and asylum seekers in Europe. It is not intended to be a complete directory of all organisations and persons active in the asylum field, but reflects the information provided by the ELENA Coordinators in the various countries. This list is only indicative of lawyers and organisations operating in this field and is not a formal endorsement by the ELENA network.

The ELENA Index is meant to serve as a tool for lawyers and legal counsellors participating in the European Legal Network on Asylum in their daily counselling and advocacy work. It provides addresses of colleagues and organisations in other countries which are useful when working with refugee and asylum law.

The ELENA Index is updated on an annual co-ordinated basis from the ECRE Secretariat. For more up-to-date information, additions, corrections and comments please contact the ELENA National Coordinators in the respective country or the ECRE Secretariat via e -mail:

JZelvenskaya@ecre.org or fax: +32 (2) 514 5922.

This document is for internal use by agencies dealing with refugees and asylum seekers. It can be distributed to individuals with links to such an agency.

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EUROPEAN COUNCIL ON REFUGEES AND EXILES

The European Council on Refugees and Exiles (ECRE) is a pan-European alliance of 90 NGOs protecting and advancing the rights of refugees, asylum seekers and displaced persons. Our mission is to promote the establishment of fair and humane European asylum policies and practices in accordance with international human rights law.

Working together with our members and partners to inform and persuade European authorities and the public, we monitor and denounce human rights violations while proposing and promoting fair and effective durable solutions. We accomplish our mission through research, advocacy and the sharing of knowledge and expertise.

ECRE strives for a Europe that protects refugees, asylum seekers and displaced persons with dignity and respect.

“Europe” refers to the broader geographic territory as well as “Europe” as an actor giving access to protection and providing assistance on its territory and outside.

The term “protects” is defined in the broadest sense, to encompass access to asylum, legal and physical protection and integration.

“Refugees, asylum seekers and displaced persons” to include all people seeking protection against their loss of rights due to displacement.

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INTRODUCTION TO ELENA

The European Legal Network on Asylum (ELENA) is a forum of legal practitioners who aim to promote the highest human rights standards for the treatment of refugees, asylum seekers and other persons in need of international protection in their daily individual counselling and advocacy work. The ELENA network extends across most European states and involves some 500 lawyers and legal counsellors.

ELENA's objectives are pursued by:

 providing and reinforcing contact between legal practitioners in different European countries who work on asylum cases;

 facilitating the exchange of information and experience between legal practition ers across Europe;

 studying the implementation of national, European and international law relating to refugees and other persons in need of international protection;

 organising seminars on specific topics relating to refugee law and making the results ava ilable to practising lawyers;

 promoting the development of national networks of legal practitioners specialising in asylum law.

ELENA reinforces direct personal contact between lawyers to promote cooperation on individual cases and practice.

The work of ELENA is coordinated by the ECRE Secretariat in Brussels in continuous and close consultation with the ELENA National Coordinators comprising practising legal advisers from a range of European countries.

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AUSTRIA (+43) I. ELENA COORDINATORS

Olivia Schöfl

Diakonie Flüchtlingsdienst gem. GmbH Wattgasse 48, A-1170 Vienna

Tel.: +43(0)1/ 405 62 95 Mobile: +43 (0)664/ 883 023 46

Fax.: +43 (0) 1/ 405 62 95-73 E-Mail: olivia.schoefl@diakonie.at

Lina Hössl-Neumann Österreichische Caritaszentrale

Department for Integration, Migration and Asylum Albrechtskreithgasse 19-21, A-1160 Vienna

Mobile: +43 664 82 669 34 Fax: +43 (0) 1/488 31-9400

E-Mail: lina-malin.neumann@caritas-austria.at

II. NATIONAL UMBRELLA ORGANISATIONS / NATIONAL REFUGEE COUNCILS

Asylkoordination Burggasse 81/7 A-1070 Vienna

Tel.: +43 (0)1 532 1291

E-Mail: asylkoordination@asyl.at Web: www.asyl.at

Austrian Asylum Lawyers’ Network (Netzwerk AsylAnwalt)

Coordinator: Österreichische Caritaszentrale

Albrechtskreithgasse19-21 A-1160 Vienna

Tel.: +43 (0)1 488 31-442 Fax: +43 (0)1 488 31 9400 E-Mail: office@asylanwalt.at Web: www.asylanwalt.at

** German, English

*** network providing legal representation

for asylum seekers in selected strategic cases (mainly before the supreme courts);

for participating lawyers and organisations see website

Diakonie Flüchtlingsdienst gem.

GmbH (Refugee Service) Steinergasse 3/12

1170 Vienna

Tel.: +43 (0)1 402 67 54 Fax: +43 (0)1 402 67 54-16

E-Mail: fluechtlingsdienst@diakonie.at Web: www.fluechtlingsdienst.diakonie.at Österreichische Caritaszentrale Albrechtskreithgasse 19-21

A-1160 Vienna

Department for Integration, Migration and Asylum Tel.: +43 (0)1 488 31-448 Fax: +43 (0)1 488 31-9400 E-Mail: office@caritas-austria.at Web: www.caritas.at

III. ORGANISATIONS SUPPORTING ASYLUM SEEKERS

VIENNA:

Österreichische Caritaszentrale, Coordinator of the EU-project for voluntary return (IRMA)

Albrechtskreithgasse 19-21 A-1160 Vienna

Tel: +43 (0)1 488 31-447 Fax: +43 (0)1 488 31-9400 E-Mail:

rueckkehrhilfe@caritas-austria.at Web: https://www.caritas.at/hilfe- beratung/migrantinnen-

fluechtlinge/beratung- vertretung/rueckkehrhilfe-

reintegration/irma-rueckkehrberatung/

** German, English

*** return assistance

Österreichische Caritaszentrale, Coordinator of the EU-project for reintegration (IRMA plus)

Albrechtskreithgasse 19-21 A-1160 Vienna

Tel: +43 (0)1 488 31-447 Fax: +43 (0)1 488 31-9400 E-Mail:

reintegration@caritas-austria.at

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AUSTRIA (+43)

Web: https://www.caritas.at/hilfe- beratung/migrantinnen-

fluechtlinge/beratung- vertretung/rueckkehrhilfe- reintegration/irma-plus /

** German, English

***reintegration assistance

Amnesty International Österreich Lerchenfelder Gürtel 43/4/3

A-1160 Vienna

Tel.: +43 (0) 1 780 08 Fax: + 43 (0) 1 780 08 44 E-Mail: office@amnesty.at Web: www.amnesty.at

** German, English Asyl in Not

Währingerstrasse 59/2/1 A-1090 Vienna

Michael Genner

Tel.: +43 (0) 1 408 42 10 Fax: +43 (0) 1 405 28 88 E-Mail: office@asyl-in-not.org Web: www.asyl-in-not.at

** German, English, French, Russian, Farsi, Arabic, Turkish

Deserteurs- und

Flüchtlingsberatung Wien Schottengasse 3a/1/4/59 A-1010 Vienna

Tel.: +43 (0) 1 533 72 71 ; Fax: +43 (0) 1 532 74 16

E-Mail: info@deserteursberatung.at Web: www.deserteursberatung.at

** German, English Austrian Red Cross Wiedner Hauptstrasse 32 A-1040 Vienna

Migration:

Tel.: +43 (0)1 589 00- 187 E-Mail: migration@roteskreuz.at Web:

https://www.roteskreuz.at/migration- suchdienst/

Tracing:

Tel.: +43 (0)1 589 00- 126 E-Mail: tracing@roteskreuz.at Web:

https://www.roteskreuz.at/migration- suchdienst/suchdienst/

Family reunification:

Tel.: +43 (0)1 589 00- 789

E-Mail: fzf@roteskreuz.at

Web: https://meinefamilie.roteskreuz.at/

** German, English, French, Arabic, Farsi, Somali

*** Migration, tracing and family reunification

Caritas Vienna: Counseling for asylum seekers and refugees

Caritas Wien Asylzentrum Spitalgasse 5-9

A-1090 Vienna

E-Mail: asylrechtsberatung@caritas-wien.at Web: https://www.caritas-wien.at/hilfe- angebote/asyl-integration/beratung-fuer- fluechtlinge/

** German, English

*** various, i.a. general legal advice and representation in asylum cases, social work, advice and representation for victims of gender based violence including victims of human trafficing, return assistance

Caritas Vienna: Counseling for immigrants

Mommsengasse 35 A-1040 Vienna

Tel: + 43 (0) 1 406 10 11 40

E-Mail:

rechtsberatung@caritas-wien.at

Web:

https://www.caritas-wien.at/hilfe- angebote/asyl-integration/beratung-fuer- migrantinnen/

** German, English

*** various, including legal advice in immigration law, general advice / social counselling, assistance in situations of hardship

Diakonie Flüchtlingsdienst gem.GmbH (Refugee Service)

Regionalstelle Wien und österreichweite Koordination

Wattgasse 48, 3rd floor A-1170 Vienna

Tel.: +43 (0)1 405 62 95 Fax: +43 (0)1 405 62 95 73

E-Mail: arge.rechtsberatung@diakonie.at Web:

www.fluechtlingsdienst.diakonie.at/einricht ung/arge-rechtsberatung-regionalstelle- wien-und-oesterreichweite-koordination

** German, English Helping hands Vienna

Counseling Center for Asylum Seekers and Migrants

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AUSTRIA (+43)

Taubstummengasse 7-9 A-1040 Vienna

Tel.: +43 (0) 1 310 88 80/10 Fax: +43 (0) 1 310 88 80/37 E-Mail: info@helpinghands.at Web: www.helpinghands.at

**English, French, Kurdish, Bosnian, Croatian, Serbian, Turkish

LEFÖ-IBF: Interventionsstelle für Betroffene von Frauenhandel Counselling Center for victims of trafficking in women

Lederergasse 35/12-13 A-1080 Vienna

Tel.: +43 (0) 1 7969 298 Fax: +43 (0) 1 7969 298-21 E-Mail: ibf@lefoe.at Web: www.lefoe.at

**e.g. German, English, French, Spanish, Arabic, Mandarin, Edo, Farsi, Russian, Turkish, Bosnian, Croatian, Serbian etc.

(see homepage)

*** trafficking in women Queer Base

Support of LGBTIQ refugees Linke Wienzeile 102

A-1060 Vienna

Tel.: +43 (0) 664 6594171 E-Mail: asylum@queerbase.at Web: http://queerbase.at/

http://friends.queerbase.at/

*** counseling related to legal matters (asylum procedures), social aspects and coming out as well as networking with the community and support for medical and psychological concerns BURGENLAND:

Caritas Burgenland St. Rochusstraße 15 A-7000 Eisenstadt Tel.: +43 (0) 2682 73600 Fax: +43 (0) 2682 73600 306

E-Mail: office@caritas-burgenland.at Web: www.caritas-burgenland.at/hilfe- angebote/beratung-hilfe/fluechtlings- integrationshilfe/beratung-im-asyl-und- fremdenrecht/

**English, French, German, Kurdish, Serbo-Croatian, Turkish

*** legal advice and representation in asylum cases

Diakonie Flüchtlingsdienst gem.

GmbH (Refugee Service) Regionalstelle Burgenland – Nord und Mitte

Hauptstraße 37/Top 14 A-7000 Eisenstadt Te.: +43 (664) 88705938 Email: beratung.burgenland- nord@diakonie.at

** German, English

Diakonie Flüchtlingsdienst gem.

GmbH (Refugee Service)

Regionalstelle Burgenland – Süd Wiener Straße 1

A-7400 Oberwart

Te.: +43 (0) 664 88 98 26 20 E-Mail: beratung.burgenland- sued@diakonie.at

** German, English LOWER AUSTRIA:

Caritas St. Pölten Schulgasse 10, A-3100 St. Pölten

Tel.: +43 (0) 2742 841 395 Fax: +43 (0) 2742 841 399 E-Mail:

fluechtlingsberatung@stpoelten.caritas.at Web: www.caritas-stpoelten.at/hilfe- angebote/asyl-und-integration/beratung- begleitung/rechtliche-fluechtlingsberatung/

** English, German, Spanish

*** legal advice and representation in asylum cases, support for

integration initiatives

Diakonie Flüchtlingsdienst gem.

GmbH (Refugee Service) Regionalstelle St. Pölten Josefstraße 5/4

A-3100 St. Pölten

Tel.: +43 (0) 2742 214 38

E-Mail: beratung.st-poelten@diakonie.at Web:

www.fluechtlingsdienst.diakonie.at/einricht ung/arge-rechtsberatung-regionalstelle- stpoelten

** German, English

Diakonie Flüchtlingsdienst gem.

GmbH (Refugee Service) Regionalstelle Traiskirchen Dr. Karl Renner Platz 3/1st floor A-2514 Traiskirchen

Tel.: +43 (0) 2252 547 26

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AUSTRIA (+43)

Fax: +43 (0) 2252 54 72 64 E-Mail:

beratung.traiskirchen@diakonie.at Web:

www.fluechtlingsdienst.diakonie.at/einricht ung/arge-rechtsberatung-regionalstelle- traiskirchen

**English, German SALZBURG:

Caritas Salzburg Plainstraße 83 A-5020 Salzburg

Tel.: + 43 (0) 662 84 93 73-214 Fax: + 43 (0) 662 84 93 73-299 E-Mail:

rechtsberatung@caritas-salzburg.at Web: www.caritas-salzburg.at/hilfe- angebote/asyl-und-

integration/rechtsberatung-fuer- fluechtlinge/

** German, English

*** legal and social advice for asylum seekers, return assistance, assistance for refugees and beneficiaries

of subsidiary protection who are apprentices (Lehrlinge) in a company

Diakonie Flüchtlingsdienst gem.GmbH (Refugee Service) Regionalstelle Salzburg Innsbrucker Bundesstraße 47a / 2nd floor

A-5020 Salzburg

Tel.: +43 (0) 664 88 68 23 21 E-Mail:

beratung.salzburg@diakonie.at

Web:www.fluechtlingsdienst.diakonie.at/einricht ung/arge-rechtsberatung-regionalstelle- salzburg

** German, English

Helping Hands Salzburg Kaigasse 28

A-5020 Salzburg

Tel: +43 (0) 662 8044-6003 E-Mail: helphand.oeh@sbg.ac.at Web: helphand.oeh@sbg.ac.at

** German, English, French, Russian

*** legal counseling for aslyum seekers and migrants in the fileds of rights of foreigners,

asylum law, immigration law, anti racism

TYROL:

Diakonie Flüchtlingsdienst gem.GmbH (Refugee Service)

Beratungsstelle Tirol Bürgerstraße 21 A-6020 Innsbruck

Tel.: +43 (0) 512 323 072 8670 +43 (0) 664 88588911

Fax: +43 (0) 512 317928 E-Mail: bti@diakonie.at beratung.tirol@diakonie.at

Web:www.fluechtlingsdienst.diakonie.at/einricht ung/unabhaengige-rechtsberatung-tirol

** German, English UPPER AUSTRIA

Volkshilfe Oberösterreich

Flüchtlings- und Migrant*innen- Betreuung

Stockhofstraße 40 A-4020 Linz

Tel: +43 (0) 732 603 099 39 Fax: +43 (0) 732 603 099 50

Email: rechtsberatung2011@volkshilfe- ooe.at

Caritas Linz Ziegeleistraße 7a 4020 Linz

Tel: +43 (0) 732 7610-2361 E-Mail:

fluechtlingshilfe@caritas-linz.at Web:

www.caritas-linz.at/hilfe-

angebote/asylwerberinnen/beratungsstellen -fuer-asylwerberinnen/

** German, English

*** social and legal advice and legal representation of asylum seekers, return assistance

Helping Hands Linz Kirchengasse 4, 1.floor A-4040 Linz

Tel: +43 (0) 732 7610-2361

E-Mail: office@helpinghands-linz.at Web: http://www.helpinghands-linz.at

** German, English, Arabic, Dari, Farsi

*** legal counselling for aslyum seekers and migrants –

appointment arrangement required VORARLBERG:

Caritas Feldkirch Schlossgraben 6

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AUSTRIA (+43)

A-6800 Feldkirch

Tel.: +43 (0) 5522 200 1770 E-Mail: fluechtlingshilfe@caritas.at Web: https://www.caritas-

vorarlberg.at/unsere- angebote/fluechtlinge/

** German, English

*** legal advice and representation in asylum and migration cases, psychological counseling for refugees, integration

Diakonie Flüchtlingsdienst gem.GmbH (Refugee Service)

Regionalstelle Vorarlberg Reichsstraße 173/5th floor A-6800 Feldkirch

Tel.: +43 (0) 664 88 30 23 42

E-Mail: beratung.vorarlberg@diakonie.at Web:

www.fluechtlingsdienst.diakonie.at/einricht ung/arge-rechtsberatung-regionalstelle- vorarlberg

** German, English

Vindex – Schutz und Asyl e.V.

Römerstraße 12 A-6900 Bregenz Eva Fahlbusch

Tel.: +43 (0) 5574 43782 E-Mail: info@vindex.or.at Web: http://www.vindex.or.at/

** German, English, Russian, Chechen, Arabic, Kurdish, Farsi, Dari

CARINTHIA:

Diakonie Flüchtlingsdienst gem.GmbH (Refugee Service)

Regionalstelle Kärnten Hauptplatz 7

A-9500 Villach

Tel.: +43 (0)664 88 68 23 19

E-Mail: beratung.kaernten@diakonie.at Web:

www.fluechtlingsdienst.diakonie.at/einricht ung/arge-rechtsberatung-regionalstelle- kaernten

** German, English STYRIA:

Caritas Graz Mariengasse 24 A-8020 Graz

Tel.: + 43 (0) 316 8015 334

E-Mail: office@caritas-steiermark.at Web: www.caritas-steiermark.at/hilfe-

angebote/migrantinnen-fluechtlinge/beratung-

betreuung/rechtsberatung/fuer-

asylwerberinnen-fluechtlinge-und-migrantinnen/

** German, English

*** legal advice and representation for asylum seekers, refugees and migrants Diakonie Flüchtlingsdienst gem.GmbH (Refugee Service)

Regionalstelle Steiermark

Nelkengasse 5

A-8010 Graz

Tel.: + 43 (0) 664 88 68 22 81

E-Mail: beratung.steiermark@diakonie.at

Web:

https://fluechtlingsdienst.diakonie.at/einri chtung/arge-rechtsberatung-regionalstelle- steiermark

** German, English

ZEBRA (Interkulturelles Beratungs- und Therapiezentrum)

Granatengasse 4/3. Stock A-8020 Graz

Tel.: + 43 (0) 316 835 630-0 Fax: + 43 (0) 316 835 630-50 E-Mail: office@zebra.or.at Web: www.zebra.or.at

** German, English, Bosnian, Serbian, Croatian, Turkish, Dari, Farsi, Russian, Albanian, Arabic, French

*** counselling for asylum seekers and migrants, psychotherapy, anti-racism

IV. ORGANISATIONS PROVIDING ADVICE TO ASYLUM SEEKERS

See section III.

V. LAWYERS PROVIDING ADVICE TO ASYLUM SEEKERS

VIENNA:

Georg Bürstmayr Hahngasse 25 A-1090 Vienna

Tel.: +43 (0) 1 319 25 25 Fax: +43 (0) 1 319 65 91

E-Mail: buerstmayr@buerstmayr.at Web: www.buerstmayr.at

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AUSTRIA (+43)

Doris Einwallner

Schönbrunner Straße 26/3 A-1050 Wien

Tel.: +43 1 581 18 53 Fax: +43 1 581 18 53 – 50 E-Mail: office@einwallner.com Web: http://www.einwallner.com/

** German, English Clemens Lahner Burggasse 116 A-1070 Vienna

Tel.: + 43 (0) 1 3439546 Fax: + 43 (0) 1 3439546-30 E-Mail: kanzlei@clemenslahner.at Web: www.clemenslahner.at

**German, English, Spanish, French Nadja Lorenz

Burggasse 116 A-1070 Vienna

Tel.: + 43 (0) 1 524 02 65 Fax: + 43 (0) 1 524 02 65 30 E-Mail: rain@nadjalorenz.at Web: www.nadjalorenz.at

** German, English Herbert Pochieser

Schottenfeldgasse 2-4/2/23 A-1070 Vienna

Tel.: + 43 (0) 1 523 86 67 0 E-Mail: s1@hpochieser.at

** German, English Christian Schmaus Chwallagasse 4/11 A-1060 Wien

Tel: + 43 (0) 1 890 66 06 Fax: + 43 (0) 1 890 66 06-20 E-mail: office@schmaus.at Web: www.schmaus.at

** German, English BURGENLAND:

Michael Schuszter Esterházyplatz 6a A-7000 Eisenstadt

Tel.: +43 (0) 720 281 300 Fax: +43 (0) 720 281 300 10

E-Mail: kanzlei@schreinerundpartner.at

** German, English UPPER AUSTRIA:

Helmut Blum Mozartstrasse 11/6

A-4020 Linz

Tel.: + 43 (0) 732 78 13 66 Fax: + 43 (0) 732 781 3 66-78 E-Mail: kanzlei@ra-blum.com Web: www.ra-blum.com

** German, English SALZBURG:

Rainer Lukits

Wolf-Dietrich-Straße 19/5 A-5020 Salzburg

Tel.: +43 662 876820 | Fax: +43 662 876822 E-Mail: office@ra-lukits.at Web: www.ra-lukits.at

** German, English STYRIA:

Ronald Frühwirth Grieskai 48 A-8020 Graz

Tel.: +43 (0) 316 418 000

E-Mail: office@ronald-fruehwirth.at Web: www.ronald-fruehwirth.at/

** German, English

*** Human Rights with special focus on asylum matters

Klaus Kocher Friedrichgasse 31 A-8010 Graz

Tel.: +43 (0) 316 833 899 Fax: +43 (0) 316 833 899 8 E-Mail: office@kocher-bucher.at Web: www.kocher-bucher.at/

** German, English Taner Önal

Kärntner Straße 7b/1 A-8020 Graz

Tel.: +43 316 71 39 36 Mobile: +43 660 32 30 311 Fax: +43 316 713 936 89

E-mail: office@anwalt-onal.com Web: www.anwalt-onal.com

spoken languages: German, English, Turkish, Kurdish

Elke Weidinger Brückenkopfgasse 1/8 A-8020 Graz

Tel: +43 (0) 316 83 38 40 0 Fax: +43 (0) 316 83 38 40 305 E-Mail: graz@reifundpartner.at

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AUSTRIA (+43)

Web:

www.reifundpartner.at/korp/index.htm

** German, English

CARINTHIA:

Peterpaul Suntinger Pfarrplatz 17 A-9020 Klagenfurt

Tel.: + 43 (0) 463 59 00 52 Fax: + 43 (0)463 59 00 52 20 E-Mail: office@ra-suntinger.at

** German, English

VI. AIRPORT/BORDER SERVICES

VII. LEGAL AID

Under the relevant legislation asylum seekers have to be provided with a (government appointed) legal advisor by the asylum authority during their admission procedure as well as during their appeals procedure (in particular for lodging the appeal), including the right to be represented at the court hearing upon request.

For unaccompanied minor asylum seekers these legal advisors also serve as legal representatives during the admission procedure after which legal representation is taken over by the respective local youth welfare office.

Currently the two following organizations are charged with this service:

 ARGE Rechtsberatung (consisting of Diakonie Flüchtlingsdienst gem.GmbH and Volkshilfe Oberösterreich)

www.arge-rechtsberatung.at/

 Verein Menschenrechte Österreich www.verein-

menschenrechte.at/rechts.html

In addition, asylum seekers are always entitled to appoint their own legal counsellor, e.g. from other refugee counselling organisations or a lawyer.

In procedures before the Constitutional Court and the Administrative Court where representation by lawyers is mandatory indigent asylum seekers may apply for legal aid.

VIII. LAWYERS AND LEGAL EXPERTS WITH AN OVERALL KNOWLEDGE OF ASYLUM LAW AND POLICY

Ulrike Brandl

University of Salzburg

Department of Public, International and European Law

Churfürststrasse 1 A-5020 Salzburg

Tel.: +43 (0) 662 8044 3652 Fax: +43 (0) 662 8044 135 E-Mail: ulrike.brandl@sbg.ac.at Lisa Maria Heschl

University of Graz, Europäisches Trainings- und Forschungszentrum für Menschrechte und Demokratie, Graz Refugee Law Clinic

Elisabethstraße 50b A-8010 Graz

Tel.: +433163801530

E-Mail: lisa.heschl@uni-graz.at Ewald Wiederin

University of Vienna

Juridicum, Institut für Staats- und Verwaltungsrecht

Schottenbastei 10-16 A-1010 Vienna

Tel: +43 (0) 1 4277-35481

Email: ewald.wiederin@univie.ac.at Adel-Naim Reyhani

Ludwig Boltzmann Institut für Menschenrechte

Freyung 6, 1. Hof, Stiege II A-1010 Vienna

Tel: +43 (1) 42 77 27450

Email: adel-naim.reyhani@univie.ac.at

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BELGIUM (+32)

8

I. ELENA COORDINATOR

Tristan Wibault Avocat

Rue du Congrès, 49, 1000 Bruxelles Tel.: +32 2 588 10 22 Fax: +32 2 210 02 09

E-Mail: t.wibault@quartierdeslibertes.be

II. NATIONAL UMBRELLA ORGANISATIONS /

NATIONAL REFUGEE COUNCILS

Umbrella agency for the

Communauté française de Belgique:

Coordination et initiatives pour réfugiés et étrangers (CIRE) Rue du Vivier 80-82

B-1050 Bruxelles Tel : (2) 629 77 10 Fax : (2) 629 77 33 E-Mail: cire@cire.be Web: www.cire.be

Umbrella agency for the Vlaamse gemeenschap (Flemish Community):

Vluchtelingenwerk Vlanderen

Kruidtuinstraat 75

1210 Brussel Tel : 02 225 44 00 Fax : 02 201 03 76

Email : info@vluchtelingenwerk.be Web : www.vluchtelingenwerk.be

III. ORGANISATIONS SUPPORTING

ASYLUM SEEKERS

Most of the organizations listed under Section III also provide advice to asylum seekers (see following section).

IV. ORGANISATIONS PROVIDING ADVICE TO ASYLUM SEEKERS

A. French speaking

Aide aux personnes déplacées

Rue Jean d’Outremeuse, 93

4020 LIÈGE Tel : 04 / 342 14 44

Fax : 04/ 340 00 90

Email : af.bastin@apdasbl.be Web :

www.aideauxpersonnesdeplacees.be

Rue des Belneux, 4

7000 MONS

Tel : 067/63 60 29 - 0478 02 19 90 Email : apd.anneroulet@gmail.com

Web : www.aideauxpersonnesdeplacees.be Rue Saint-Nicolas 84, 1er étage

5000 NAMUR

Tel : 081/ 83 39 51 - 0492 73 19 75 Email : d.bouchat@apdasbl.be

Web : www.aideauxpersonnesdeplacees.be Rue Père Damien 14

7090 BRAINE-LE-COMTE Tel : 067/ 63 60 29 - 0478 02 19 90

Email : apd.anneroulet@gmail.com

Web : www.aideauxpersonnesdeplacees.be

Association pour le droit des étrangers (ADDE)

Rue du Boulet, 22 1000 BRUXELLES Tel: 02/ 227 42 42 Fax: 02/ 227 42 44 E-Mail: info@adde.be Cap migrants

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BELGIUM (+32)

Rue de Fétinne, 98 4020 LIÈGE Tel. : (4) 222 36 16 Fax : (4) 342 47 77

Caritas Secours international Rue de la Charité 43

1210 BRUXELLES Tel.: 02/ 229 36 11 Fax: 02/ 229 36 36

E-Mail: infofr@caritasint.be

Web: https://www.caritasinternational.be Centre des immigrés Namur-

Luxembourg

Place l’Ilon, 13 (1 étage) 5000 NAMUR

Tel : 081/ 22 42 86 Fax : 081/41 48 98 Email : namur@cinl.be Rue des déportés, 140 6700 ARLON

Tel : 0497/51.72.95 Avenue Herbofin, 16B 6800 LIBRAMONT Tel : 061/ 29 25 18 Fax : 061/ 29 25 19

Email : libramont@cinl.be Web : www.cinl.be

Avenue du Monument, 8A

6900 MARCHE-EN-FAMENNE 084/ 45.68.08

Centre social protestant – Service œcuménique auprès des réfugiés Rue Cans 12

1050 BRUXELLES Tel : 02/ 512 80 80 Fax : 02/ 512 70 30 Nansen

WTC1, 17ème étage

Boulevard du Roi Albert II, 28-30 1000 BRUXELLES

Tel : 0487/846.540

Email : info@nansenrefugee.be Web : http://www.nansenrefugee.be

Point d’Appui A.S.B.L.

Rue Maghin, 33 4000 LIÈGE Belgique

Tél: 04/227.69.51 Fax: 04/227.42.64

Email : pointdappui@scarlet.be

Service social - Solidarité socialiste Rue de Parme 28

1060 BRUXELLES Tel.: 02/533.39.84 Fax : 02/534.62.26 Sireas ASBL

Service social (SASB) Rue du Champ de Mars, 5 1050 BRUXELLES Tel.: 02/ 649 99 58 Fax: 02/ 646 43 24 E-Mail: sireas@sireas.be Web: www.sireas.be B. Dutch speaking

Caritas Internationaal hulpbetoon Liefdadigheidsstraat 43

1210 BRUSSEL Tel : 02/ 229 36 11 Fax : 02/ 229 36 36

E-Mail : infonl@caritasint.be

Web : https://www.caritasinternational.be Foyer (regionale integratie centrum) Werkhuizenstraat 25

1080 BRUSSEL Tel : 02/ 411 74 95 Fax : 02/ 411 04 39 E-Mail : foyer@foyer.be Web : www.foyer.be Nansen

WTC 1, 17e verdieping Koning Albert II Laan 28-30 1000 BRUSSEL

Tel : 0487/846.540

Email : info@nansenrefugee.be Web : http://www.nansenrefugee.be

Sociale dienst - Socialistische solidariteit Parmastraat 26

1060 BRUSSEL Tel : 02/ 537 95 45 Fax : 02/ 534 62 26 E-mail: info@seso.be CAW Antwerpen Vrijdagmarkt 11 2000 Antwerpen Tel 03 232 16 19

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BELGIUM (+32)

10 Lange Lozanastraat 200

2018 Antwerpen Tel : 03/ 326 00 00

E-Mail: onthaal@cawantwerpen.be Web: http://www.cawantwerpen.be VLOS (Vluchtelingen Ondersteuning Sint- Niklaas)

Kasteelstraat 4 9100 Sint-Niklaas Tel : 03 766 29 13 E-Mail: info@vlos.be Web: www.vlos.be

Werkgroep Integratie Vluchtelingen St.Romboutskerkhof nr.1

2800 Mechelen Tel.: 015 34 07 88

E-Mail: info@vluchtelingendienst.be Web: http://www.vluchtelingendienst.be

V. LAWYERS PROVIDING ADVICE TO ASYLUM

SEEKERS

BRUSSELS (French speaking) BENKHELIFA Selma

chaussée de Haecht, 55 1210 BRUXELLES Tel : 02/215.26.26 Fax : 02/215.80.20

Email : selma.benkhelifa@progresslaw.net COPINSCHI Sophie

rue Berckmans, 93 1060 BRUXELLES Tel : 02/539.47.00 Fax : 02/539.47.00

Email : sophie.copinschi@gmail.com DE BUISSERET Marie-Pierre Rue Saint Quentin 3

1000 BRUXELLES Tel : 02/ 332 55 41 Fax : 02/ 332 49 66

Email : mp.de.buisseret@gmail.com DESENFANS Christophe

avenue Ernest Cambier,39 1030 BRUXELLES Tél: 0476/76.66.79 Fax: 02/241.03.33

Email: c.desenfans@avocat.be DESWAEF Alexis

rue du Congrès, 49 1000 BRUXELLES Tel : 02/210.02.00 Fax : 02/210.02.09

Email : a.deswaef@quartierdeslibertes.be GELEYN Franz

rue Berckmans, 104 1060 BRUXELLES Tel : 02/888.04.09 Fax : 02/538.08.33

Email : f.geleyn@avocat.be GHYMERS Cécile

rue de Livourne, 45 1050 BRUXELLES Tel : 02/543.70.73 Fax : 02/537.59.23

Email : c.ghymers@avocat.be HUGET Patrick

rue de la Régence, 23 1000 BRUXELLES Tel : 02/502.34.40 Fax : 02/514.99.96

Email : patrick.huget@worldonline.be KLEIN Valérie

avenue Adolphe Lacomblé, 59-61 bte 5 1030 BRUXELLES

Tel : 02/732.99.58 Fax : 02/733.44.35

Email : valerie.klein@advocatenavocats.be LEJEUNE Caroline

rue de l'Aurore, 10 1000 BRUXELLES Tel : 02/649.79.49 Fax : 02/640.83.52

Email : c.lejeune@avocat.be LYS Matthieu

rue Berckmans, 89 1060 BRUXELLES Tel : 02/538.90.10 Fax : 02/538.68.91

Email : m.lys.avocat@gmail.com PRUDHON Caroline

avenue de le Jonction, 27 1060 BRUXELLES Tel : 02/611.07.06 Fax : 02/503.05.25

Email : c.prudhon@avocat.be ROBERT Pierre

rue Eugène Smits, 28-30 1030 BRUXELLES

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BELGIUM (+32)

Tel : 02/242.69.32 Fax : 02/888.24.86

Email : pierre.robert@dayez.be STEIN Olivier

chaussée de Haecht, 55 1210 BRUXELLES Tel : 02/215.26.26 Fax : 02/215.80.20

Email : olivier.stein@progresslaw.net VAN CUTSEM Catherine

rue Berckmans, 89 1060 BRUXELLES Tel : 02/538.90.10 Fax : 02/538.68.91

Email : c.van.cutsem@avocat.be VAN DER PLANCKE Véronique rue du Congrès, 49

1000 BRUXELLES Tel : 02 / 210.02.03 Fax : 02/210.02.09

Email : v.vanderplancke@quartierdeslibertes.be VERBROUCK Céline

Boulevard Louis Schmidt, 56 1040 BRUXELLES

Tel. : 02/894.45.70 Fax : 02/894.45.71 Email : cv@altea.be WIBAULT Tristan Rue du Congrès, 49 1000, BRUXELLES Tel.: 02/ 588 10 22 Fax: 02/ 210 02 09

E-Mail: t.wibault@quartierdeslibertes.be WOLSEY Julien

Avenue de la Jonction, 27 1060 BRUXELLES Tel : 02/880.98.03 Fax : 02 503 05 25

Email : j.wolsey@avocat.be BRUSSELS (Dutch speaking) CHIHAOUI Zouhaier

Landsroemlaan, 40 1083 BRUSSEL Tel : 02/ 420 11 81 Fax : 02/ 427 94 66 Email : zc@just-rights.com KLAPWIJK Gerrit Berckmansstraat, 83 1050 BRUSSEL

Tel : 02/ 535 72 22 Fax: 02/ 535 72 33

Email : g.klapwijk@invictius.be LUYTENS Linda

Lakense Laan, 54 1090 BRUSSEL Tel : 02/ 426 96 30

Email : lindaluytens@yahoo.fr VAN VRECKOM Hilde Rue Braemt 10

1210 Saint-Josse-Ten-Noode Tél 0472/20.11.73

mail : hilde.vanvreckom@casabel.be ANTWERPEN

DHONDT Benoit Rotterdamstraat 53 2060 Antwerpen Tel : 03/ 232 19 60 Fax : 03/ 232 60 97

Email : benoit.dhondt@antigone-advocaten.be VERSTREPEN Kati

Rotterdamstraat 53 2060 Antwerpen Tel : 03/ 232 19 60 Fax: 03/ 232 60 97

Email: kati.verstrepen@antigone-advocaten.be BRUGGE

MICHOLT Sylvie

Maria van Bourgondiëlaan 7-B 8000 Brugge

Tel : 050/ 31 41 30 Fax : 050/ 31 41 57

E-mail : sylvie.micholt@amistadlaw.be LIÈGE

BERTHE Estelle Rue de Joie 56 4000 Liège Tel : 04 252 49 43 Fax : 04 252 85 76

Email : e.berthe@defenso.be LOUVAIN-LA-NEUVE HENRION Valérie

Place de l'Université, 16/4ème 1348 Louvain-La-Neuve Tél.: 0472/51.02.69 Fax : 010/87.11.46

Email : v.henrion@avocat.be

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BELGIUM (+32)

12 MECHELEN

Brecht De Schutter Brusselsesteenweg 54 2800 Mechelen Tel: 015/653.650 Fax: 015/795.404

Email: brecht.deschutter@hermesadvocaten.be NIVELLES

BELAMRI Annabel rue des Brasseurs, 30 1400, NIVELLES Tel : 067/21.08.33 Fax : 067/21.36.28

Email : annabel.belamri@casabel.be CARLIER Jean-Yves

rue des Brasseurs, 30 1400, NIVELLES Tel : 067/21.08.33 Fax : 067/21.36.28

Email : jy.carlier@casabel.be HARDY Julien

rue des Brasseurs, 30 1400, NIVELLES Tel : 067/21.08.33 Fax : 067/21.36.28

Email : julien.hardy@casabel.be SAROLEA Sylvie

rue des Brasseurs, 30 1400, NIVELLES Tel : 067/21.08.33 Fax : 067/21.36.28

Email : sylvie.sarolea@casabel.be VANVRECKOM Hilde

rue des Brasseurs, 30 1400, NIVELLES Tel : 067/21.08.33 Fax : 067/21.36.28

Email : hilde.vanvreckom@casabel.be ROCHEFORT

LECLERE Sarah Rue de Behogne, 78 5580, Rochefort Tel : 084/21.36.41 Fax : 084/21.48.46 Email : s.leclere@avocat.be

VI. AIRPORT / BORDER SERVICES

Asylum seekers at the border are usually detained in the Centre Caricole

The bar organizes a permanency for the detainees.

Centre Caricole

Tervuursesteenweg 302 B 1820 Steenokkerzeel Tel : 02/719.71.10 Fax: 02/719 71 34

VII. LEGAL AID

Legal aid is available according to Article 508/1- 508/25 of the “Code Judiciaire” and Royal Decree of 20 December 1999 and 18 December 2003. The legislation distinguishes between legal aid at the first instance authority i.e. ‘first line’

legal advice only and legal aid at the appeal stage known as ‘second line’ legal advice and

representation. A request should be made to the relevant Bar Association of each judicial district.

A lawyer is then designated who receives a small amount from the state.

The Brussels bar associations organise free legal aid for the refugees detained in the airport reception centre of Zaventem near Brussels (Centre Caricole).

VIII. LAWYERS AND LEGAL EXPERTS WITH AN

OVERALL KNOWLEDGE OF ASYLUM LAW AND POLICY

Jean-Yves Carlier

Sylvie Sarolea Département de droit

international (UCL) Université catholique de Louvain

Collège Thomas More Place Montesquieu, 1 B-1348 Louvain-la-Neuve Tel.: (10) 47 47 72, 47 88 32 Fax: (10) 47 30 58

E-Mail : jean-yves.carlier@int.ucl.ac.be;

sylvie.sarolea@int.ucl.ac.be Philippe de Bruycker

Odysseus Network Université libre de Bruxelles (ULB) Faculté de droit

Avenue Roosevelt 50

B-1050 Bruxelles Tel.: (2) 650 38 90 Fax: (2) 650 45 46

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BELGIUM (+32)

E-Mail: debruyck@ulb.ac.be

Dirk Vanheule Universitaire faculteiten Sint Ignatius (U.F.S.I.A.) Stadscampus S.R.221 Rodestraat 14

B-2000 Antwerpen Tel.: (3) 220 46 02 E-Mail: dirk.vanheule@ua.ac.be

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BOSNIA AND HERZEGOVINA (+387)

PLEASE NOTE: THE INFORMATION IN THIS SECTION WAS LAST UPDATED IN NOVEMBER 2013

II. NATIONAL UMBRELLA ORGANISATIONS / REFUGEE COUNCILS

Association “Vasa prava BiH”

Dolina 9 71000 Sarajevo

Tel./fax.: (33) 260 360 / 260 370 E-mail: asjarz@vasaprava.org

sarajevo@vasaprava.org Web: www.vasaprava.org

III. ORGANISATIONS SUPPORTING ASYLUM SEEKERS

Association “Vasa prava BiH”

Dolina 9 71000 Sarajevo

Tel./fax.: (33) 260 360 / 260 370 E-mail: asjarz@vasaprava.org

sarajevo@vasaprava.org Web: www.vasaprava.org

*LA

***Counselling, representation, assistance and information.

NGO “Bosanskohercegovačka inicijativa žena” Sarajevo (BHWI) Fra Andela Zvizdovica 1

71000 Sarajevo Tel.: (33) 295 416 Fax. (33) 295 418

Executive Director: (33) 295 417 E-mail:

sekretarijat@bhwifoundation.com.ba Web: www.bhwifoundation.com.ba

***Psycho-social assistance

NGO “Međunarodni forum solidarnosti –Sarajevo” (International Solidarity Forum)

***Housing and shelters NGO “Medica”

Mokusnice 10 72000 Zenica Tel.: (32) 463-512 Administration:

Tel./fax: (32) 463-515 (switch board): (32) 463-513 E-mail: medica1@bih.net.ba

***Housing and shelters

NGO “Lara”

Beogradska 38 76 300 Bijeljina

Tel./fax: (55) 220 255; (55) 220 251 E-mail: lara@rstel.net

Contact person: Mara Radovanovic &

Radmila Zigic

***Housing and shelters NGO “La-Strada“-Mostar

Tel./fax: (36) 557 191; (36) 557 192 E-mail: lastrada@cob.net.ba

www.cob.net.ba/lastrada/index_en.html NGO “Žena BiH”

Zalik b.b 88 000 Mostar Tel.: (36) 571 444 Fax.: (36) 571 444 Web: www.zenabih.ba

IV. ORGANISATIONS PROVIDING ADVICE TO ASYLUM SEEKERS

Association “Vasa prava BiH”

Dolina 9 71000 Sarajevo

Tel./fax.: (33) 260 360, 260 370 E-mail: asjarz@vasaprava.org

sarajevo@vasaprava.org Web: www.vasaprava.org

V. LAWYERS PROVIDING ADVICE TO ASYLUM SEEKERS

The association “Vasa prava BiH”

established the Working Group for Asylum that consists of 15 experienced human rights lawyers. Please contact the association for further details:

Association “Vasa prava BiH “

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BOSNIA AND HERZEGOVINA (+387)

Dolina 9 71000 Sarajevo

Tel./fax. (33) 260 360, (33) 260 370 E-mail: asjarz@vasaprava.org

sarajevo@vasaprava.org Web: www.vasaprava.org

VI. AIRPORT / BORDER SERVICES

There are 48 border crossings and 4 international airports in BiH. All border crossings are controlled by the State Border Service that is organised in 6 field offices:

Field office North-east Bijeljina: (55) 225 114 Field office East Višegrad: (58) 633 015 Field office North-west Bos. Gradiška: (51) 825 678 Field office West

Bos. Grahovo: (34) 851 015 Field office South

Čapljina: (36) 811 014 Field office for airports (57) 320 404

VII. LEGAL AID

The overall responsibility of asylum issues in BiH lies with the Ministry of Security of the BiH Council Of Ministers. The ministry signed the protocol on cooperation with the Association “Vasa Prava BiH”, by which the association “Vasa prava BiH” was given exclusive right to provide free legal assistance and counselling to asylum seekers, refugees and victims of human trafficking.

The protocol also enables lawyers of “Vasa prava BiH” to access reception and asylum centres. Lawyers of the association are called on by the State Border Service when an asylum seeker first enters the country at some of the border crossings.

The association has 16 field offices and over 60 professional legal staff. The beneficiaries are mainly displaced persons, returnees, repatriates (whether they return to their places of origin or become internally displaced upon repatriation), refugees and minority members of the population. The

association to provide legal aid and information in all issues pertaining to asylum, human trafficking and refugees.

VIII. LAWYERS AND LEGAL EXPERTS WITH AN

OVERALL KNOWLEDGE OF REFUGEE LAW AND POLICY

Ministry of Security:

Ms. Miljana Jojić Mr. Tin Begtašević Tel.: (33) 557 490

Association Vasa prava BiH:

Central Region:

Mr. Emir Prcanović Mr. Kemo Sarač Ms. Nedžmija Kukričar Tel.: (33) 260 360 Southern Region:

Ms. Mirjana Blažević Tel.: (30) 518 848 Western Region:

Ms. Snježana Cepić Tel.: (52) 241 290 Eastern Region:

Mr.Zoran Pelemiš Tel.: (35) 277 170

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BULGARIA (+359) I. ELENA COORDINATOR

Iliana Savova

Bulgarian Helsinki Committee 1, Uzundzhovska Street

Sofia 1000, Bulgaria

Tel.:+359 (2) 980 20 49 Fax: +359 (2) 981 33 18 Mobile: +359 (88) 337 185 E-Mail: refunit@bghelsinki.org

II. NATIONAL UMBRELLA ORGANISATIONS /

REFUGEE COUNCILS

Bulgarian Refugee Council 76, James Boucher Blvd.

Sofia 1407

Tel: (359) 885 815 527

E-Mail: bgrc@bulrefcouncil.org Web: www.bcrm-bg.org

Contact person: Kina Sabeva

III. ORGANISATIONS SUPPORTING ASYLUM SEEKERS

Bulgarian Red Cross, Refugee Unit 76, James Boucher Blvd.,

Sofia 1407

Tel.: (2) 865 75 47 Fax: (2) 865 81 09

E-Mail: lotus@ redcross.bg

Contact person: Mariana Stoyanova

***Social assistance and integration counselling to refugees and subsidiary protection holders

CARITAS SOFIA

55, Ilinden Quarter, ”B” Entrance Sofia 1000

Tel.: (2) 944 18 73 Fax: (2) 946 11 33

E-Mail: info@caritas-sofia.org Web: www.caritas-sofia.org Contact person: Ivan Cheresharov

***Social assistance to asylum seekers, refugees and migrants

Council of Refugee Women 95 Ekzarkh Yossif Street Sofia 1000

Tel.: (87) 8136 231; +359 8 78 136 321;

E-mail: office@crw-bg.org Web: www.crw-bg.org

Contact person: Linda Awanis

***Social mediation and material support NADYA CENTER

166, Knyaz Boris І Street Sofia 1202

Tel: (2) 981 93 00

E-Mail: centernadja@abv.bg Web: www.centrenadja.com

Contact person: Dr. Rossanka Venelinova

***Psychological assessment and treatment ACET

7-9, Zvanika Street Sofia 1680

Tel: (2) 958 46 36 Fax: (2) 958 46 36 E-Mail: acet@omega.bg

Contact person: Mimoza Dimitrova

***Psychological treatment of torture victims

Association for Refugees and Migrants 5, Angel Kanchev Street

Sofia 1000

Tel: (88) 932 2425

E-Mail:peregrine@aster.net

Contact person: Antoaneta Dedikova

*** Research and training on asylum procedures

IV. ORGANISATIONS

PROVIDING ADVICE TO

ASYLUM SEEKERS

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BULGARIA (+359)

Bulgarian Helsinki Committee Refugees and Migrants Unit

1, Uzundzhovska Street Sofia 1000

Tel.: (2) 980 20 49 Fax: (2) 981 33 18

E-Mail: refunit@bghelsinki.org Contact person: Iliana Savova

***Counselling to asylum seekers, refugees and migrants

V. LAWYERS PROVIDING ADVICE TO ASYLUM SEEKERS

Alexandrina Taneva 17, Gurgulyat Street 1st floor, office 4 Sofia 1000

Tel.: (88) 792 71 65 E-Mail: a.taneva@abv.bg

**English Boris Rafailov

6, Graf Ignatiev Street Sofia 1000

E-Mail: bobi_raf@abv.bg Tel.: (2) 989 40 80

**English

Borislav Delibashev 19, Neofit Rilski Street Sofia 1000

Tel.: (2) 9522 660

**English Georgi Toshev 23, Stinyakovo Blrd floor 3, office 306 Sofia 1000

Tel: (88) 833 04 78

E-Mail: georgi.toshev@legalaid-bg.com

**English Georgi Voynov

1, Uzundzhovska Street Sofia 1000

Tel: (88) 501 5973

E-Mail: georgi.ivov@gmail.com

**English, French Diana Daskalova

5Б, Triaditsa Street, 2nd floor, Office 226

Sofia 1000

Tel. (2) 981 07 79

E-mail: daskalova.diana@gmail.com Dimitar Slavov

5, General Strukov Street, Offices 6-7 Svilengrad 6300

Tel: (379) 6 31 18

E-Mail: dm_slavov@abv.bg

**Turkish

Emilia Kuncheva-Toncheva 28, Tzar Asen Street, 3rd floor Sofia 1000

Tel.: (2) 950 68 27

E-Mail: emi_kuncheva@ abv.bg

**English

Krasimir Vladimirov 31A, Krasna Polyana Qrt.

Entrance A, Floor 7, App.24 Sofia 1330

Tel.: 988) 980 1578

E-Mail: krassimir.vladimirov@gmail.com

** Russian, French Mariana Andreeva 6, Graf Ignatiev Street Sofia 1000

Tel.: (2) 989 40 80

E-Mail: adv_andreeva@abv.bg

**English Maria Valyovska 6, Graf Ignatiev Street Sofia 1000

Tel.: (2) 989 40 80

E-Mail: valyovska@admin-layers.com

**English

Mariana Petrova-Nikolova 36, Petko Enev Street Nova Zagora

Tel.: (457) 2 42 01

E-Mail: m_nikolova@abv.bg

**English Martin Hristov 5, Neofit Rilski Street Sofia 1000

Tel.: (2) 955 91 79

E-Mail: martin_petrov_hristov@ abv.bg

**English Petar Nedelchev

19, Neofit Rilski Street, app.5 Sofia 1000

Tel.: (2) 9522 660

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BULGARIA (+359)

E-mail: pnedelchev@ gbg.bg

**English

Plamen Bozhilov 8, Targovska Street Elhovo 8700 Tel: (89) 891 19 85

E-mail: plamen_1802@ abv.bg

**English, Turkish Plamen Zhelev

5, Neofit Rilski Street, Sofia 1000

Tel.: (2) 955 91 79 E-Mail: zhelev@ mail.bg

**English

Radostina Stefanova 8, Targovska Street Elhovo 8700 Tel: (988) 927 189

E-mail: radostina.stefanova@ abv.bg

** English

Radostina Pavlova

5Б Triaditsa Strееt., floor 2, office 226 Tel.: (98) 839 1321

E-Mail: radostinapav@ abv.bg

** English Valeria Ilareva

130, Tzvetan Lazarov Blvd.

Sofia 1582

Tel.: (2) 978 64 69

E-Mail: valeria.ilareva@ gmail.com

**English Valentina Nilsen 6, Graf Ignatiev Street Sofia 1000

Tel.: (888) 41 65 25

E-Mail: valentina_nilsen@ abv.bg

**English

VI. AIRPORT / BORDER SERVICES

Bulgarian Helsinki Committee 1, Uzundzhovska Street Sofia 1000

Tel.: (2) 980 20 49

E-Mail: refunit@ bghelsinki.org Contact person: Georgi Voynov

VII. LEGAL AID

Legal aid in judicial proceedings needs to be awarded by the court on the basis of an individual request.

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CROATIA (+385)

I. ELENA COORDINATOR

Lana Tučkorić

Hrvatski pravni centar/Croatian Law Centre Hebrangova 21, Zagreb

Tel: +38514873965 Fax: +38514835013 e-mail: hpc@hpc.hr web: www.hpc.hr

II. ORGANISATIONS SUPPORTING ASYLUM SEEKERS

Hrvatski pravni centar/Croatian Law Centre Address: Hebrangova 21, Zagreb

Tel:+38514873965 Fax: +38514835013 e-mail: hpc@hpc.hr web: www.hpc.hr

*LA

** English

*** vulnerable and marginalised groups in Croatia, asylum system development and human rights protection of applicants for international protection, refugees and migrants, unaccompanied children, applicants for international protection, recognized refugees and foreigners under subsidiary protection, victims of torture, victims of trafficking Centar za mirovne studije /Centre for Peace Studies Address: Selska cesta 112a, Zagreb tel/fax: +38514820094

e-mail: cms@cms.hr web: www.cms.hr

** English

*** integration of recognized refugees and foreigners under subsidiary protection, further work with asylum seekers, asylum system development and human rights protection of migrants, activism.

Hrvatski Crveni križ/Croatian Red Cross Address: Ulica Crvenog križa 14/1, Zagreb Tel: +385 14655814

Fax: +385 14655365

e-mail: azil-migracije@hck.hr Web: http://www.hck.hr/

** English

Psychosocial support, assistance with accommodation, humanitarian aid, administrative help, assistance in

providing health care, support in integration into the society, economic empowerment, developing life plan, etc.

Provision of tracing services and

compensation to WWII victims, education programs.

Pravna klinika Pravnog fakulteta u Zagrebu (Law Clinic of the Faculty of Law in Zagreb) Address: Ul. Jurja Žerjavića 6, Zagreb

Tel: +38514811360

web: www.klinika.pravo.unizg.hr

email: pravnaklinika.predmeti@gmail.com

*LA

** English

Isusovačka služba za izbjeglice (Jesuit Refugee Service)

Address: Maksimirska cesta 286, Zagreb tel: (00385) (097) 746-88-83

web: www.jrs.hr email: info@jrs.hr

*LA

** English

*** integration of recognized refugees and foreigners under subsidiary protection, psychological support, humanitarian aid, administrative help, health care, support in economic empowerement, educational programmes, integration of recognised refugees and of foreigners under subsidiary protection.

Liječnici svijeta – Belgija/Doctors of the World – Belgium/Médecins du Monde Address: Pavla Hatza 11,, 10000 Zagreb web: www.medecinsdumonde.be

email: fieldco.croatia@medecinsdumonde.be

**English

***medical direct healthcare in the

(26)

CROATIA (+385)

Reception centres for asylum seekers in Zagreb and Kutina, support beneficieries of international protection when accessing basic (health) rights

Društvo za psihološku pomoć /Society for Psychological Assistance Address:Ulica kneza Mislava 11¹ ,10000 Zagreb

Tel: (00385) (01) 482-61-11 web: www.dpp.hr

email: spa@dpp.hr

** English, Arabic, Farsi, French

*** counseling, psychotherapy and psychosocial support to victims of traumatic events

Rehabilitacijski centar za stres i traumu /Rehabilitation Centre for Stress and Trauma

Address:: Kvaternikov trg 12, Zagreb Tel: (00385) (01 )464-13-42

E-Mail: info@rctzg.hr

*** victims of torture, counseling, psychotherapy and psychosocial support Zemljani – Are You Syrious?

Address: Ul. Brune Bušića 42, 10000 Zagreb

tel: (00385) (099)660- 06-88

FB: https://www.facebook.com/areyousyrious/

Medium: https://medium.com/are-you-syrious

email: areyousyrious@gmail.com

** English

*** access to international protection, human rights protection of asylum seekers, asylees and migrants,

humanitarian aid, educational activities,

activism, support in integration into the society Volonterski centar Osijek/Volunteer centre Osijek

Address: Stjepana Radića 16, 31000 Osijek Tel: (00385) (031) 21-13-06

web: http://vcos.hr/english

; www.vcoshr.wixsite.com/zivjetisnama e-mail: info@vcos.hr

** English

***asylum seekers, UASC, social support for asylum seekers,

humanitarian aid (food, hygiene, non food items), informal language courses, children's workshops, creative workshops.

VCO is active in the Reception Center for Asylum Seekers in Kutina and the Residentional Child Care Institution

Zagreb Pride

Address: Andrije Žaje 43a, 10000 Zagreb tel: (00385) (01)- 580 -65-60

web: http://www.zagreb-pride.net/en/

email: info@zagreb-pride.net

** English

***legal counseling for LGBTIQ persons, educational activities, advocacy of LGBTIQ rights, research, LGBTIQ asylum.

III. ORGANISATIONS PROVIDING ADVICE TO ASYLUM SEEKERS

Hrvatski pravni centar/Croatian Law Centre-see details above under item II.

Pravna klinika Pravnog fakulteta u Zagrebu /Law Clinic of the Faculty of Law in Zagreb- see details above under item II.

Isusovačka služba za izbjeglice /Jesuit Refugee Service – see details above under item II.

IV. LAWYERS PROVIDING ADVICE TO ASYLUM

SEEKERS

Independent attorneys at law and lawyers from NGOs are providing free legal aid. before Administrative Court. For further information on the list of respected lawyers please contact directly Ministry of Interior which is a competent authority for asylum issues in Croatia:

Ministry of Interior

Service for Aliens and Asylum Ilica 335, Zagreb, Croatia Tel: +385 13788111

Web: list of providers of free legal aid:

http://stari.mup.hr/UserDocsImages/Savjeti/2 018/Lista%20pruztelja%20besplatne%20pravne

%20pomoci%20u%20postupku%20odobrenja%

20medjunarodn....pdf

V. ORGANISATIONS

SUPPORTING PEOPLE WHO

WERE GRANTED

(27)

CROATIA (+385) PROTECTION (ASYLUM OR

SUBSIDIARY PROTECTION)

Udruga MI/Assoctiation Mi Address: Sinjska 7, 21000 Split Tel: (00385) (021) 32-91-30 web: https://www.udruga-mi.hr/

www.irh.hr

e-mail: info@udruga-mi.hr

** English

***support in integration, networking stakeholders, exchanging good practices, informing, campaigning

Hrvatski pravni centar /Croatian Law Centre – see details above under item II Centar za mirovne studije / Centre for Peace Studies – see details above under item II.

Hrvatski Crveni križ / Croatian Red Cross – see details above under item II.

Isusovačka služba za izbjeglice (Jesuit Refugee Service) – see details above under item II.

Liječnici svijeta – Belgija/Doctors of the World – Belgium/Médecins du Monde – see details above under item II.

Pravna klinika Pravnog fakulteta u Zagrebu /Law Clinic of the Faculty of Law in Zagreb- see details above under item II.

Društvo za psihološku pomoć

(Society for Psychological Assistance) - see details above under item II.

Rehabilitacijski centar za stres i traumu /Rehabilitation Centre for

Stress and Trauma)- see details above under item II.

Zemljani – Are You Syrious? - see details above under item II.

Okus doma/Taste of home Address:Selska 112 a, 10000 Zagreb web:https://www.okus-doma.hr/en email: okus.doma@gmail.com

*** empowering the skills for employability of refugees through training and supporting innovative initiatives of social entrepreneurship The First Migrant Society in Croatia – Društvo Afrikanaca u Hrvatskoj (DAH) / Society of Africans in Croatia

Address: Selska 112 a, 10000 Zagreb tel: (00385) (091)- 617-77-78

web: www.dah.hr email: info@dah.hr

*** support in integration into the society, educational activities

VI. LEGAL AID

With the entry into force of the Law on International and Temporary Protection (LITP) in summer 2015, legal aid i.e. legal counselling funded by the state, should be also available for applicants in the first instance procedure. The LITP specifies that applicants should, at their request, be provided with legal and procedural information on the approval of international protection, taking into account the circumstances of the specific case, in a language which it may be reasonably be presumed that they understand and in which they are able to communicate.

The right to counselling should be provided by organisations working to protect the rights of refugees or by attorneys with whom the Ministry shall conclude an agreement on the provision of legal counselling. However at the moment no such agreement is concluded. The Ministry of Interior has published a public call for providers of legal counselling in August 2018 and the results of the public call are expected soon.

According to the LITP, free legal aid in terms of representation is available in the court procedure and includes assistance in the preparation of a claim to the Administrative Court and representation before the Administrative Court i.e. in the first instance administrative disputes, if requested by the applicant and foreigners under transfer, under the condition that they do not possess sufficient financial resources or things of significant value.

The free legal Aid before the Administrative Court is provided by Attorneys at Law and lawyers from NGO.

(28)

CROATIA (+385) VII. LAWYERS AND LEGAL

EXPERTS WITH AN

OVERALL KNOWLEDGE OF REFUGEE LAW AND POLICY

Goranka Lalić Novak, PhD assistant professor

Pravni fakultet Sveucilista u Zagrebu/ Faculty of Law, University of Zagreb

Gundulićeva 10 Zagreb 10 000 Tel.+385 1 4890 208

E-mail: goranka.lalic@pravo.hr

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CYPRUS (+357)

I. ELENA COORDINATOR

Corina Drousiotou Cyprus Refugee Council

9 Stasandrou Street, Flat 401, 1060 Nicosia Tel. : +357 22205959

Fax. +357 22205960 corina@cyrefugeecouncil.org

II. NATIONAL UMBRELLA ORGANISATIONS /

REFUGEE COUNCILS

Cyprus Refugee Council

9 Stasandrou Street, Flat 401, 1060 Nicosia, Cyprus

Tel.: +357 22 20 59 59 Fax: +357 22 20 59 60

E-Mail: info@cyrefugeecouncil.org

**Greek, English, Arabic (translators for other languages provided upon request)

*** Asylum seekers, persons under international protection, traumatised asylum seekers

III. ORGANISATIONS SUPPORTING ASYLUM SEEKERS

AGAPI

P.O. Box 50101 CY 3601 Limassolm, Cyprus

Tel.: 25 21 22 21, 99 99 72 72 E-Mail: agapi.cyprus@hotmail.com Association of Recognized Refugees 1 Evelthontos Flat 201, Strovolos, Nicosia, Cyprus

Tel.: 99 43 83 91

E-Mail: info@arrcyprus.org Caritas Cyprus

8 Saint Maron Street, Flat 4, Pafos Gate, 1010 Nicosia, Cyprus

Tel.: +357 22 66 26 06 Fax: + 357 22 66 26 56

E-Mail: administration@caritascyprus.org

** Greek, English (translators for other languages provided upon request) Cyprus Red Cross Society

3 Kypriakou Erythrou Street, 2063 Strovolos, Nicosia, Cyprus; P.O. Box 25374, 1309 Nicosia, Cyprus

Tel.: 22 50 44 00 Fax: 22 66 69 56 admin@redcross.org.cy

Cyprus Refugee Council

9 Stasandrou Street, Flat 401, 1060 Nicosia, Cyprus

Tel.: +357 22 20 59 59 Fax: +357 22 20 59 60

E-Mail: info@cyrefugeecouncil.org

**Greek, English, Arabic (translators for other languages provided upon request)

*** Asylum seekers, persons under international protection, traumatised asylum seekers

Cyprus Stop Traficking

P.O. Box 24228, 1702, Nicosia/ 48 Arsenoes Street, 1010, Old Nicosia Tel.: 22 77 10 63/ 22 75 01 08 Hotline: 97 853 767

E-Mail: cyprus.stop.trafficking@gmail.com

**Greek, English (translators for other languages provided upon request)

Hope for Children – CRC Policy Center

75 Limassol Avenue, 2121 Nicosia, Cyprus Tel.: +357 22 10 32 34

Fax: +357 22 10 40 21 E-Mail: info@uncrcpc.org

KISA- Action for Equality, Support, Antiracism

Contact person: Doros Polykarpou 48, Arsenoes Street, Nicosia 1010 Correspondance address

P.O. Box 22113,

(30)

CYPRUS (+357)

1517 Nicosia Cyprus Tel.: +357 22878181 Fax: + 357-22-773039 info@kisa.org.cy

**English, Greek, Turkish

Kofinou We Care – Volunteers’ Support Tel: 99 38 33 79

E-Mail: kofinouwecareteam@gmail.com Facebook Page:

https://www.facebook.com/kofinou/

MiHub – Migrant Information Center Nicosia: Ayschylou & Platonos Street, PC.

1503

Larnaca: 8 Apollonos Street,

Christodoulides Court, 6016

Limassol: 230 Agiou Andrea and

Katsounotou Street, 3036

Paphos: 39 Eleftheriou Venizelou Abenue,

Cronos Center, sh. 1, 8021

Tel: 22080 350 Fax: 22 842 222

E-Mail: info@mihub.eu Website: http://mihub.eu

**Greek, English (translators for other languages provided upon request) OASIS

Archiepiskopou Leontiou 1 6021 Larnaca, Cyprus

Tel.: 24 00 22 66

Website: www.oasisprojectcy.com St. Paul’s Anglican Cathedral Nicosia 2 Grigoriou Afxentiou Street 1096 Nicosia, Cyprus

Tel.: 22 44 52 21

E-Mail: stpauls@spidernet.com.cy

IV. ORGANISATIONS PROVIDING ADVICE TO ASYLUM SEEKERS

Caritas Cyprus

8 Saint Maron Street, Flat 4, Pafos Gate, 1010 Nicosia, Cyprus

Tel.: +357 22 66 26 06 Fax: + 357 22 66 26 56

E-Mail: administration@caritascyprus.org

**Greek, English (translators for other languages provided upon request)

Cyprus Refugee Council 9 Stasandrou Street, Flat 401, 1060 Nicosia, Cyprus Tel.:

+357 22 20 59 59 Fax: +357 22 20 59 60E- Mail: info@cyrefugeecouncil.org

**Greek, English, Arabic (translators for other languages provided upon request)

*** Asylum seekers, persons under international protection, traumatised asylum seekers

Cyprus Stop Traficking

P.O. Box 24228, 1702, Nicosia/ 48 Arsenoes Street, 1010, Old Nicosia Tel.: 22 77 10 63/ 22 75 01 08 Hotline: 97 853 767

E-Mail: cyprus.stop.trafficking@gmail.com

**Greek, English (translators for other languages provided upon request)

IOM

Nehru Avenue1102, Nicosia, Cyprus TOLL-FREE NUMBER: 80 00 27 77 Phone: (+357) 22 77 22 70

Fax: (+357) 22 77 22 65 E-mail: iomnicosia@iom.int

KISA- Action for Equality, Support, Antiracism

Contact person: Doros Polykarpou 48, Arsenoes Street, Nicosia 1010 Correspondance address

P.O. Box 22113, 1517 Nicosia Cyprus Tel.: +357 22878181 Fax: + 357-22-773039 info@kisa.org.cy

**English, Greek, Turkish

MiHub – Migrant Information Center

Nicosia: Ayschylou & Platonos Street, PC.

1503

Larnaca: 8 Apollonos Street, Christodoulides Court, 6016

Limassol: 230 Agiou Andrea and Katsounotou Street, 3036

Paphos: 39 Eleftheriou Venizelou Abenue, Cronos Center, sh. 1, 8021

Phone: 22080 350 Fax: 22 842 222

E-Mail: info@mihub.eu Website: http://mihub.eu

**Greek, English (translators for other languages provided upon request)

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CYPRUS (+357) V. LAWYERS PROVIDING

ADVICE TO ASYLUM SEEKERS

Nicoletta Charalambidou

15 Bouboulinas Street, Off. 302, 1460 Nicosia, Cyprus

Tel: +357 22 452535 Fax: + 357 22767601

Email ncharalambidou.law@cytanet.com.cy

**English, Greek, Turkish

*** European Union Law on asylum Demetris Katsarides

Archbishop Kyprianou 9 Lakatamia Nicosia 2312 Cyprus

Tel: 96 817270 Fax: 22 029358

Email: dkatsarides@gmail.com

**Greek & English Anastasis Neophytou

Anastasis Neophytou & Associates LLC 139A Gladstone Street, First Floor, 3031, Limassol, Cyprus

Τel: +357 25 256765, Fax: +357 25 256766

email: anastasis@aneophytou.com Website: www.aneophytou.com

**English, Greek

Michalis Paraskevas

11 Vizantiou Street, 3rd fl, off. 301 , Nicosia 2064, Cyrpus

Tel: 22 467 850 - 99 821 477 Fax: 22 467 851

Email: paraskevaslaw@cytanet.com.cy

**Greek & English

VI. AIRPORT / BORDER SERVICES

N/A

VII. LEGAL AID

According to the Legal Aid Law 2002 access to legal aid is granted only at the judicial review of an asylum application before the Administrative Court. No legal aid is

administrative examination ace of asylum applications. The provision of legal aid has been subjected to a “means and merits” test, which has been applied strictly leading to a very limited number of cases receiving such aid.

VIII. LAWYERS AND LEGAL EXPERTS WITH AN

OVERALL KNOWLEDGE OF REFUGEE LAW AND POLICY

UNHCR Representation in Cyprus

Street address: 2 Demetracopoulou Street, 3rd Floor, 1090 Nicosia (Antonis Zenios Tower)

Postal address: P.O. Box 25577, 1310 Nicosia

Tel: +357 22 35 90 43 Fax: +357 22 35 90 37 E-mail:cypni@unhcr.org komiti@unhcr.org

Nicoletta Charalambidou

15 Bouboulinas Street, Off. 302, 1460 Nicosia, Cyprus

Tel: ++357 22 452535 Fax: ++ 357 22767601

Email: ncharalambidou.law@cytanet.com.cy

**English, Greek, Turkish

*** European Union Law on asylum Corina Drousiotou

Cyprus Refugee Council

9 Stasandrou Street, Flat 401, 1060 Nicosia Tel.: + 357 22 20 59 59

Fax: + 357 22 20 59 60

E-Mail: corina@cyrefugeecouncil.org

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