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A Paradigmatic Perspective

4. Concluding Discussion

This cognitive approach to IR theory is supported by empirical evidence from both the infor-mation seeking research as well as from studies made in the operational online environ-ments. In addition, it does not contradict the IR developments achieved so far associated with the algorithmic research paradigm. It attempts to incorporate them all in a global frame-work.

Polyrepresentation of the user's knowledge Space signifies to represent not only the current information need, but in addition, and more importantly, to reach into the underlying problem space, actual work task or interest, and the dominating work domain(s). These elements are associated with the information need formation by following a principle of causality, that is, the intentionality underlying the fact of having such a need at all. Information needs internal to the user are basically regarded vague and variable, but may also exist in stable and well-defined forms, according to the nature of the current State of the user in the Situation. The representations of all elements in terms of request, problem and work task formulations may point to the actual condition of the intrinsic information need.

For relevance assessment the theory suggests and allows for relative, but statistical reliable assessments. Relative but unreliable assessments are often the case in retrieval

experi-ments, since the recall ratio, pre-defined per simulated request, is established in an arbitrary and uncertain way. In a statistical sense all laboratory experiments based on one person's initiary base-line relevance assessments are highly unreliable and insufficient since a sec-ond assessor would without doubt judge differently. In addition, human partial relevance as-sessments of documents is made available and necessary following the cognitive approach, since the semantic entities or passages, not the entire documents, often are the main objec-tive of retrieval, assessment and use. Hence, the theory also encourages to include differen-tiated relevance, implying that 'topicality' relevance is supplied with work task and problem relevance, or rather, forms of 'situational relevance' (Schamber et al 90). Several passages may be topically relevant, but only partially relevant or irrelevant for the actual work task and problem - and vice versa.

It is interesting that the partial or decimal-scaled relevance assessment has always been allowed the algorithmic retrieval engines, e.g. the vector Space and probabilistic modeis in their ranked Output. In the same modeis human assessments are supposed to be binary, as if humans are less distinctive than machines. This unrealistic (reductionistic and linear) sce-nario can be experimentally overcome by the cognitive framework (Borlund and Ingwersen 97).

Another intriguing point is the relatively high retrieval Performance produced by the two algo-rithmic modeis. Although quite different in their mathematical treatment of terms from infor-mation objects and in requests, both modeis explicitly break down any semantic coherence in a given object or request. The more rieh the request the better Performance of the modeis.

The seemingly unrealistic assumption behind the modeis is that words in texts are inde-pendent of one another. A second peculiar assumption for the probabilistic model is that rele-vance judgements of several information objects also are independent. Single terms from individual documents or passages, that are judged relevant, may thus form the ensuing query Version. Despite these limitations from a theoretical cognitive point of view these algo-rithmic modeis are indeed covered and explainable by the theory: The term independance can be seen as producing heavy inconsistencies because Single terms per se carry a very large number of semantic potentialities. This semantic openness is their asset operationally.

By combining a significant number of Single words the probability increases to retrieve ob-jects of füll text documents or passages in which a large portion of the input words actually is present. Then, the shorterthe document or passage containing any conceivable word com-bination, the higher the probability of semantic coherence (or meaning) in the passage re-trieved. This is due to the fact that text passages are generated by intentand imply meaning.

High topical relevance is thus achieved in a linguistic bottom-up approach. So, the term inde-pendence assumption is linguistically (and cognitively) sound. The condition is that the number of lexical terms that is applied is high.

The relevance assessment independence assumption associated with the probabilistic model is unrealistic in the case of assessments of lists of titles, since these are directly com-parable by the searcher. The quality of the assessments may in addition very well be poor.

However, in the case of longer passages or füll text documents assessed in total one by one, the assumption eoineides with the well-known phenomenon of cognitive information over-load: it becomes difficult or impossible to remember previous assessment results and their underlying rationale. The assumption consequently tend to be realistic (and true).

The current experimental situations can be enhanced by introducing real-life and non-simu-lated information need situations in order to prove their realistic reliability. The number of experimental variables will, as a consequence, increase further compared to today's re-search settings in IR.

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