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Coops and Perceived Member Value

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The Role of Social Innovations in Platform Coops and Perceived Member Value

Svenja Damberg, M.Sc.

Research Fellow & Doctoral Student Hamburg University of Technology

Institute of Human Resource Management and Organizations Am Schwarzenberg-Campus, Room D.1.004

21073 Hamburg

E-Mail: svenja.damberg@tuhh.de

DOI: https://doi.org/10.15480/882.2832

RESEARCH APPROACH

In order to answer the above research questions, conceptual work is combined with empirical research. The literature review is building on Platform Economics Theory and Diffusion of Innovation Theory. Explorative in- depth expert interviews are conducted with digital platform coops in Germany and Finland.

The data is analyzed and results are published in a research paper.

RESEARCH BACKGROUND

Cooperative businesses exist with the main goal of creating value for their members, by being set up on four principles: The principles of support, identity, democracy and solidarity. While it is argued in the literature that cooperative business models have the potential to foster social innovations, being defined as the implementation of new combinations, it has not yet been researched whether the value from social innovations directly benefits the members of cooperatives.

RESEARCH OBJECTIVE

Platform coops exist in order to maximize member value rather than profit. Value creation in this context can happen on the level of the individual member as well as on the societal level. Platform coops can even be seen as social innovations in themselves. Although platform coops have gained in popularity and grown by number within the past years, it has not yet been researched what the value from social innovations means from the perspective of coop members, and whether it increases the member value. The main research objective is to understand the role of social innovations created by platform coops as perceived by the members of cooperatives.

Source: Statista.

Source: Own illustration.

Phase 1 ❖Structured literature review

Phase 2

❖Expert Interviews with members of Finnish and German platform coops

Phase 3

❖Data Analysis using qualitative content analysis

Phase 4 ❖Results published in joined research project

Source: Own illustration.

RQ 1:

How do members of platform cooperatives define and

understand social innovations on the individual level?

RQ 2:

Which value do members

recognize in social innovations created by the platform coop for themselves as members?

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