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Usability and user acceptance of a software tool supporting the ergonomic workplace analysis with OWAS: A field study

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The questionnaire about user acceptance and functionality dis- played a positive result as well. The average score amounted 3,8 out of 4 points. Furthermore the participants could answer an open question about suggestions for improve the software tool to make it more user-friendly and comply with user needs.

Scale: 1 = strongly disagree 2 = disagree 3 = agree 4 = strongly agree

Fig. 3: Results of the evaluated questionnaire about acceptance and functionality

By 17 potential users, who tested the software tool, the usability was surveyed based on the IsometricsS questionnaire. The evaluation of the questionnaires showed a positive result with an overall mean of 3,68 out of 5 points.

Tab. 1: Results of the evaluated IsometricsS questionnaire

Scale: 1 = strongly disagree 2 = disagree 3 = so-so 4 = agree 5 = strongly agree

Usability and user acceptance of a software tool supporting the ergonomic workplace analysis with OWAS: A field study

J. Terhoeven, D. Bonin, T. Hellig, C. Brandl, C. M. Schlick, S. Wischniewski

Background of the study

Conclusion and further action

As part of the research project ENgAge4Pro a software tool for industrial applications was developed, which captures in detail working postures at the workplace by using the Microsoft Kinect v2 sensor as a low-cost marker-less motion capturing system.

Fig. 1: Semi-automatically capturing and assessing of body postures (GUI)

Based on this, the body postures are analyzed and assessed according to the Ovako Working Posture Analysis System (OWAS) and proposals for the ergonomic interventions are given semi- automatically. Within a one-week field study at a large semi-trailer manufacturer a first prototype of the software tool was tested.

Thereby the functionality and usability of the software tool was investigated by seventeen users with ergonomic expertise.

Fig. 2: Proposals for ergonomic interventions (GUI)

Experimental setup and method

Three different work settings in the production of a semi- trailer manufacturer

 Overhead and front assembly

 Order picking

Two different questionnaires:

 IsometricsS questionnaire to evaluate the usability

 Questionnaire with seven statements about acceptance

17 Participants for the study:

 Team leaders with ergonomic expertise

 Different production divisions

 Only male participants

 Average age about 45 years

The usability, functionality and user acceptance of the developed software tool for semi-automatically capturing body postures and assessing them according to OWAS could be tested during an one week field study. The results of the study reflects a very positive feedback about the software tool by potential users with an ergonomic expertise.

Based on the results and especially on the constructive improve- ment suggestions the software tool could be refined during an iterative process of improvement.

Dimension Mean Std. deviation

Suitability for the task 3,94 0,21

Self-descriptiveness 3,60 0,22

Controllability 3,85 0,27

Conformity with user expectation 3,64 0,14

Error tolerance 3,38 0,21

Suitability for learning 3,67 0,51

Overall mean 3,68 0,18

Organisationale Verbesserungsvorschläge

Technische Verbesserungsvorschläge Personenzentrierte Verbesserungsvorschläge

Eigene Verbesserungsvorschläge

Results of the usability study

Results of the user acceptance study

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