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Volunteers as responsible consumers – An analysis of psychological factors in the interrelation between volunteering and responsible consumption

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ABSTRACT

With the growing prevalence of ecological and social problems in the globalized economic system, consumers increas- ingly include ecological and social criteria in their purchasing decisions. Previous research has found that people who voluntarily engage in associations are more likely than others to include ethical principles in their purchasing decisions.

However, associated factors and thus potential mediators for this relationship have not yet been explored. In this study, we proposed that volunteering is positively related to the availability of information, social norms, and consumer collec- tive efficacy. We further assumed that these factors are related to responsible consumption. In our study (N = 1012), we found positive relations among volunteering, social norms, consumer collective efficacy, and responsible consumption.

Limitations, directions for further research, and practical implications for politics as well as associations are discussed.

Keywords

Volunteering – responsible consumption – information availability – social norms – collective efficacy – associations

Volunteers as responsible consumers – An analysis of psychological factors in the interrelation between volunteering and responsible consumption

1

Marlies Schümann, Eva Bamberg, Carolin Baur & Grit Tanner

University of Hamburg, Industrial / Organizational Psychology

2020 – innsbruck university press, Innsbruck

Journal Psychologie des Alltagshandelns / Psychology of Everyday Activity, Vol. 13 / No. 2, ISSN 1998-9970

1 This work was supported by the Federal Ministry of Education and Research (grant number 02L14A040).

Driven by a growing salience of ecological and social problems in the globalized economic system, people are becoming more aware that their consumer be- havior plays a decisive role in this context (Carrigan

& Attalla, 2001) and increasingly include ecological and social criteria in their purchase decisions (Au- ger, Devinney, Louviere & Burke, 2010). Responsible consumption is not a new phenomenon (Breen, 2004) but markets for organic and fair trade products have grown tremendously since the beginning of this cen- tury (Organic-Trade-Association, 2018; Statista, 2018).

With the growing market share, research has also been increasingly concerned with responsible con- sumption. Of particular interest is the investigation of predictors of this behavior to change consumer be- havior towards more sustainable decisions. One line of research has shown that people who volunteer in as-

sociations are more likely than others to include ethi- cal principles in their purchasing decisions (Espejo &

Vázquez, 2017; Neilson, 2010; Neilson & Paxton, 2010;

Stockemer, 2014; Summers, 2016). However, there remains an open question as to which psychological factors play a role in this context. Identifying such fac- tors could help explain why these different forms of behavior, which refer to different contexts (public vs.

private) and personal roles (activist vs. consuming), are interconnected. The present investigation aims to shed light on this issue. We propose that certain psy- chological factors, namely the availability of informa- tion, social norms and collective efficacy, are signifi- cant consequences of volunteering and antecedents of responsible consumption behavior, whereby we also assume a relationship between volunteering and re- sponsible consumption.

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