People live a faster and easier life in some manners day by day as a result of devel-opments in technology and its reflections to the daily flow of life. This simplicity,
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of course, does not affect all people or organizations at the same level. Still, tech-nological products play a facilitator role for the life of every human being. Health is undoubtedly one of the areas where technology bursts into sight. Being healthy is one of the most basic human rights. In order to achieve this goal, governments make many regulations for investments to establish and operate systems. Although healthcare is based on human labor, the use of technology is at significant levels.
The health sector plays a critical role in the digital world as it leads the de-velopment of IT because of the continuous need and request for higher quality healthcare services, faster diagnosis, and more effective treatments. In this respect, the digital health issue, especially with respect to health management information systems, has been heavily discussed in recent decades. Information systems are used broadly in healthcare organizations in various contexts and recent invest-ments are usually done on decision support systems, resource and people manage-ment applications, project managemanage-ment, and database applications.
Despite its many advantages, the unintended or harmful effects of digital technology based on its operating principles should be taken into consideration, and the damage to people should be minimized as much as possible. Having the technology and the ability to use it for desired objectives and improving ef-ficiency are not always parallel to each other. According to a study in a healthcare organization (Cakırlar & Mendi, 2016: 38), the majority of nurses expressed that the computer lessons learned in nursing education were insufficient and that they required programs enhancing the effectiveness of the use of technology in in-service training programs. Investing in IT and implementing it technically to increase organizational abilities, especially in the healthcare sector, necessitate taking care of employee’s social issues as well.
Humans are social beings; they have some social aspects, rights, and values that need to be considered before the solution of their medical problems. While heal-ing patients with the help of technology, violations underminheal-ing their values and breaking their dignity should be avoided. In addition to many significant benefits of the use of digital technologies in healthcare, there are also some features that violate people’s privacy of information and the body. Besides the legal regulations with deterrent provisions to prevent abuses, awareness training should be done to raise awareness for those who use this technology. The priority of ensuring the privacy of patients must be highlighted in administrative arrangements and healthcare manag-ers should ensure confidentiality of any type of medical data in their organizations.
Any kind of development and innovation in the healthcare field should be planned to address the well-being of people. A development that prioritizes only the medical needs of people and ignores the rest will cause insufficient delivery of
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healthcare services. It must be remembered that “humanistic” progress of medi-cine is only possible through an approach that takes care of the entire human.
The individual’s health information is confidential to anyone except those directly connected with the health relationship. Perhaps, this is one the most common points where problems occur in digital health applications and future studies should focus on how to protect the privacy of patients, besides the benefits of digital health applications in the healthcare sector.
Finally, healthcare managers should try to find the best IT solutions for their organizations for better and efficient management. They should continually add new IT applications and services to keep patient and staff attention, build or-ganizational value, and increase healthcare service quality while diminishing required service time and errors. Once patients and employees are familiar with the general idea of digitalized healthcare services, organizations can begin of-fering more complex, high-value services. Surely, these services must continue while maintaining patient safety. Trusts also need to be mindful of how they will manage security and access to clinical information while providing transpar-ency and consisttranspar-ency and minimizing clinical and information management risk.
In summary, the healthcare industry and healthcare managers must adapt and implement health management information systems for any administrative and medical process. We recommend a slogan for the new healthcare age: “solutions with digital at the core of health”.
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