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Improving Application Lifecycle Management at Swedbank: A Case Study

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UNIVERSITY OF TARTU Institute of Computer Science

Software Engineering

Margarit Shmavonyan

Improving Application Lifecycle Management at Swedbank: A Case Study

Master’s Thesis (30 EAP)

Supervisor(s): Fredrik Payman Milani Margus Melsas

Tartu 2019

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2

Improving Application Lifecycle Management at Swedbank: A Case Study

Abstract:

This paper gives an overall understanding of Application Lifecycle Management (ALM).

ALM is an iterative cycle which is used for managing applications. The concept, importance of ALM as well as the description of the three aspects of ALM solution are introduced and described in detail. The research work conducts a case study where ALM is examined from the Swedbank viewpoint which has expertise in managing applications. The study aims to reveal the issues and risks Swedbank is facing during the ALM process and find solutions for improving their ALM. The study revealed a need for integrating a new method which will allow to manage the information about Swedbank applications. As a result, a new approach was suggested and a detailed description of the flow was presented.

Keywords:

Application Lifecycle Management, ALM, case study

CERCS: P170, Computer science, numerical analysis, systems, control

Rakenduse elutsükli haldamise parandamine: Swedbank’i juhtumiuuring

Lühikokkuvõte:

Antud töö annab üldise ülevaate rakenduse elutsükli haldamisest (Application Lifecycle Management, ALM). ALM on iteratiivne tsükkel, mida kasutatakse rakenduste haldamiseks. Esitatakse ning kirjeldatakse detailselt ALM’i mõiste, elutsükli haldamise tähtsust ja ALM lahenduse kolme aspekti. Viiakse läbi juhtumiuuring ALM’i vaatlemiseks Swedbank’i vaatepunktist. Juhtumiuuringu eesmärgiks on tuvastada riskid ja probleemid, millega puutub Swedbank kokku ALM protsessides ja välja pakkuda lahendused nendele.

Uuring näitas vajadust uue meetodi integratsiooni järgi, mis aitab Swedbank’i rakenduste informatsiooni hallata. Tulemusena soovitatakse uut lähenemisviisi ja antakse selle detailne kirjeldus.

Võtmesõnad:

Rakendustarkvara elutsükli haldamine, ALM, juhtumianalüüs Sisukokkuvõte CERCS: P170 Arvutiteadus, arvutusmeetodid, süsteemid, juhtimine

(automaatjuhtimisteooria)

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3 I. License

Non-exclusive licence to reproduce thesis

I, ______Margarit Shmavonyan______________________________________________, (author’s name)

1. herewith grant the University of Tartu a free permit (non-exclusive licence) to

reproduce, for the purpose of preservation, including for the purpose of preservation in the DSpace digital archives until the expiry of the term of copyright,

_Improving Application Lifecycle Management at Swedbank: A Case Study

_________________________________________________________________________

_____________________________________________________________, (title of thesis)

supervised by ____Fredrik Payman Milani______________________________________.

(supervisor’s name)

Publication of the thesis is not allowed.

2. I am aware of the fact that the author retains the right specified in p. 1.

3. This is to certify that granting the non-exclusive licence does not infringe other persons’

intellectual property rights or rights arising from the personal data protection legislation.

Margarit Shmavonyan 14/08/2019

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