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BIBB/BAuA 2012

Working at the limit

Higher demands, more negative health outcomes

24 baua: Facts

Those who frequently work at the limits of their capacities often face additional mental and physical demands at work. They tend to feel more burdened and more frequently suffer from psychosomatic complaints such as fatigue, exhaustion, or irritability. In addition, they increasingly report musculos- keletal complaints, such as pain in the shoulder and neck area. In the BIBB/BAuA Employment Sur- vey 2012, psychosomatic complaints were reported more often than musculoskeletal complaints.

Previous analyses of the BIBB/BAuA Employment Survey 2012 have shown that around 16 % of employees often work at the limit of their capacities. 74 % of them expe- rience this as a burden1. In the nursing occupations, the reported workload is even higher, with 30 % often working at the limit of their capacities and 85 % feeling burdened by it2. Additional demands from employers add to this bur- den3. What exactly are these demands? And which health- related consequences result from working at the limit? To answer these questions, this fact sheet provides informati- on on employees subject to social insurance requirements who were interviewed in the BIBB/BAuA Employment Sur- vey 2012 (n = 17,562). The most affected group included employees in the nursing occupations, including health care nurses, paediatric nurses, midwives, maternity nur- ses, and geriatric nurses. This group will therefore be con- sidered separately (n = 728).

Mental demands

When employees often reach their capacity limits, this of- ten goes along with high mental demands arising from their activity (Fig. 1). Thus 83 % of them experience pres- sure to meet deadlines or pressure to perform. Among employees who sometimes, rarely, or never reach their li- mit, only 46 % indicate this pressure. Likewise, those who often manage multiple tasks or processes at the same time, work very quickly, and are disturbed or interrupted at work more often work at the limits of their capacities.

Among employees who only sometimes, rarely, or never reach their capacity limits, 8 % report emotional stress.

Among those frequently working at the limit, this propor- tion is almost four times as high (31 %). Employees in the

nursing occupations frequently working at the limit of their capacities are almost twice as likely to experience emotio- nal burdens (57 %) than colleagues who do not often work at the limits of their capacities (30 %).

All professions Nursing professions

83 83

77 88

71 82

63 81

31 57

46 58

55 65

33 43

41

100 80 60 40 20 0 20 40 60 80 100

Great time pressure or pressure to perform

Work very quickly

Emotional stress

Work at the limits

of capacity: frequently sometimes, rarely, never Manage multiple

tasks or processes at the same time

Disturbed or

interrupted at work 49

8 30

Fig. 1 Mental work demands on employees subject to social in- surance requirements who frequently or sometimes, rarely, or never reach the limit of their capacities (in %)

Physical demands

Physical workplace demands also affect those who often work at the limit of their capacity (Fig. 2). Compared to those who only sometimes, rarely, or never experience such working conditions, they are twice as likely to report physi- cal stress such as frequently lifting and carrying heavy loads (40 % vs. 19 %) and frequently working in forced postures (28 % vs. 14 %). In the nursing occupations, these diffe- rences are also noticeable. Owing to the high physical de- mands in care work, the values were significantly higher overall compared to other occupations. The necessity of frequently lifting and carrying heavy loads, for example, ari- ses from the need to reposition patients on a regular basis.

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baua: Facts Working at the limit – Higher demands, more negative health outcomes

2

Imprint | Publisher: Bundesanstalt für Arbeitsschutz und Arbeitsmedizin (BAuA), Friedrich-Henkel-Weg 1–25, 44149 Dortmund, Phone: +49 231 9071-2071, Email: info-zentrum@baua.bund.de, Internet: www.baua.de | Author: M. Lück, Editor: Dr. G. Meilicke, Design: R. Grahl | doi:10.21934/baua:facts20191024 | October 2019

24

Further Information

1 Zeitdruck & Co – Arbeitsbedingungen mit ho- hem Stresspotenzial. BIBB/BAuA-Faktenblatt 01.

Dortmund: BAuA. Available at: www.baua.de/

dok/6505186

2 Arbeit in der Pflege – Arbeit am Limit? Arbeits- bedingungen in der Pflegebranche. BIBB/BAuA- Faktenblatt 10. Dortmund: BAuA. Available at:

www.baua.de/dok/6505548

3 I. Rothe, L. Adolph, B. Beermann, M. Schütte, A. Windel, A. Grewer, U. Lenhardt, J. Michel, B. Thomson, M. Formazin, 2017: Mental Health in the Working World - Determining the current state of scientific evidence. 1. edition.

Dortmund: BAuA. Available at: www.baua.de/

dok/8732366

4 U. Rösler, K. Schmidt, M. Merda und M. Melzer, 2018: Digitalisierung in der Pflege. Wie intel- ligente Technologien die Arbeit professionell Pflegender verändern. Berlin: Initiative Neue Qualität der Arbeit. Available at: www.inqa.de/

DE/Angebote/Publikationen/pflege-4.0.html

65 95

53 87

57 80

39 63

40 82

19 61

100 80 60 40 20 0 20 40 60 80 100

All professions Working while

standing

Lifting and carrying heavy loads

Work at the limits

of capacity: frequently

Doing manual work that requires great dexterity, fast sequences of movements or greater strength

Working in forced postures

Nursing professions

28 49

14 30

sometimes, rarely, never

Fig. 2 Physical work demands of employees subject to social insurance requirements who frequently or sometimes, ra- rely, or never reach the limit of their capacities (in %)

Health

Those who frequently work at the limits of their capacity feel less healthy. Only 20 % of employees who often work at their limits report their general state of health as “very good” or “excellent”, compared to 34 % of employees who sometimes, rarely, or never reach their limits at work.

Likewise, employees who frequently work at the limits of their capacities more often claim to be affected by the afore- mentioned mental and physical demands. In addition, psy- chosomatic complaints and musculoskeletal complaints are more common (Fig. 3). Whereas 67 % of all employees who often work at the limits of their capacities report three and more psychosomatic complaints, only 34 % of emplo- yees who sometimes, rarely, or never reach their limits re- port three and more psychosomatic complaints.

17

33 12

35

0 frequently

Psychosomatic complaints

of employees who are subject to social insurance requirements

Musculoskeletal complaints

of employees who are subject to social insurance requirements

frequently sometimes, rarely, never

sometimes, rarely, never

20 40 60 80 100

21

31 31

37 67

52 34

30 Work at the

limits of capacity:

no complaints 1–2 complaints 3 and more complaints

Fig. 3 Health complaints of employees subject to social insu- rance requirements who frequently or sometimes, rarely, or never reach the limit of their capacities (in %)

Three or more musculoskeletal complaints were reported by 52 % of all employees who often work at the limit of their capacities, compared to 30 % of employees who so- metimes, rarely, or never reach that limit at work. Psycho- somatic complaints, therefore, are somewhat more preva- lent than musculoskeletal complaints. Psychosomatic and musculoskeletal complaints are more common among care workers, who often work at their capacity limits, than among all other workers.

Conclusion

Frequently working at the limits of capacity is perceived as a burden by employees and accompanied by health problems. At the same time, employees often face other stressful mental and physical demands. Employers should take appropriate measures, such as hiring more staff, set- ting realistic goals with employees, and offering further training. New technologies should also be reviewed to see whether they can facilitate employees’ day-to-day work4. Especially in occupations with particularly high mental and physical demands, such as nursing, high-quality training programmes must be designed.

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