Konzeption eines Frühwarnsystems im strategischen Management
am Beispiel der
Österreichischen Post AG
Diplomarbeit von
Anthony Simpkins, BSc.
eingereicht am
Lehrstuhl für Wirtschafts- und Betriebswissenschaften der
Montanuniversität Leoben
Leoben, am 18. Februar 2013
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Abbildung 1: Wirkungsdreieck eines Frühwarnsystems4
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2 Brühwiler B., 1994, S. 6
3 Vgl. Wolf K., et al., 2009, S. 30-31
4 Siehe Gleißner W. et al., S. 1
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6 Anm. In diesem Zusammenhang können Störfaktoren durch aus positiven Charakter besitzen
7 Vgl. Gleißner W. et al., S. 1-2
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2.1.2 Operative versus strategische Frühaufklärung
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8 Vgl. Bertram 1993, S. 134
9 Vgl. Hammer 1998, S. 175
10 Vgl. Krystek 2006a, S. 224
11 Vgl. Gleißner W. et al., S. 3
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Abbildung 2: operativer Früherkennung und strategischer Frühaufklärung12
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13 Vgl. Liebl F, 2005, S.131
14 Vgl. Roll M., 2004, S.35
15 Vgl. Krysek U., 2007, S.51-52
16 Vgl. Alsan A. et al., 2003, S.33-45
2.1.3 Operative Frühwarnung bzw. Früherkennung
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17 Gleißner W. et al., „Moderne Frühwarn und Prognosesysteme für Unternehmensplanung und Risikomanagement“, S. 2-3
18 Vgl. Romeike F., „Erkennung von Trends und Frühen Signalen im Risikomanagement – Frühwarnindikatoren: Kriti- scher Faktor Spätwarnung“, S.4-6
19 Vgl. GIB, „Zukunftssicherung durch strategische Früherkennung“, S.3-5
20 Vgl. Kühn et al., „Die Unternehmung“, S.223ff
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21 Vgl. Brockhoff et al., 2001, S.715-752
22 Krystek/Müller-Stewens, 1993, S. 45
23 Vgl. Neumann 2004, S. 82
24 Vgl. Neumann, 2004, S. 82
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25 Vgl. Krystek U./Müller-Stewens, 1993, S. 63
26 Vgl. Geißler J., 1995, S. 98
2.2.3 Indikatorbasierte Systeme
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Abbildung 3: Aufbau eines indikatorbasierten Früherkennungssystems27
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27 Vgl. Krystek U., 1990, S.70 (eigene Darstellung in Anlehnung an Krystek)
28 Vgl. Krystek/Müller-Stewens 1993, S. 76
29 Vgl. Krystek, 2000, S. 152
30 Vgl. Hauff S. 2009, S. 9-19
1. Defininition der Beobachtungsbereiche
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Abbildung 4: Inhaltliche Anforderungen an Indikatoren32 33
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32 Vgl. Krystek U, 2000, S. 153 (eigene Darstellung)
33 Anm. Die Relevanz wird bei Krystek nicht direkt als Anforderungsmerkmal geführt. Es ist anzunehmen, dass die Relevanz jeden einzelnen Anforderungsmerkmales zugrunde liegt.
34 Vgl. Krystek U., 2000, S. 153
35 Vgl. Krystek U., 2000, S. 155
36 Vgl. Schlüter C. K., 2004, S. 13
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37 Vgl. Krystek/Müller-Stewens, 1993, S. 98
38 Vgl. Hauff S., 2009, S. 15
39 Vgl. Krystek U., 2000, S. 156
40 Vgl. Schlüter C. K., 2004, S. 15
41 Vgl. Krystek U., 2000, S. 156
42 Vgl. Hauff S., 2009, S. 16
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43 Vgl. Hahn D., Krystek U., 1984, S. 21
44 Vgl. Geißler J., 1995, S. 113
45 Vgl. Schlüter C.K., 2004, S. 11 ff
46 Vgl. Geißler J., 1995, S. 113
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49 Vgl. Krystek U. / Müller-Stewens, 2006, S. 178-179
50 Galtung J., 1978, S. 52
51 Anm.: Invarianz leitet sich in diesem Fall von unveränderlich ab
52 Vgl. Galtung J., 1978, S.52 f
53 Vgl. Krystek U; Müller-Stewens, 2006, S. 179
2.3.2 Das Prinzip der schwachen Signale
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54 Vgl. Ansoff I., 1995, S. 21 ff
55 Vgl Krystek U, Müller-Stewens, 2006
56 Liebl F., 2005, S. 128
57 Vgl. Liebl F., 1996, S. 8
58 Vgl. Röttger, 2005, S. 140
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60 Vgl. Krystek U., Müller-Stewens, 2006, S. 180
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61 Vgl. Krystek U., Müller-Stewens 1999, S. 498 f
62 Vgl. Hofbauer G., 2005, S.33 ff
63 Vgl. Krystek U., 2007, S. 53
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64 Vgl Kirsch W., 1979 a, S.356
65 Vgl. Zelewski S., 1986, S. 9-11
66 Vgl. Kirsch et al., 1979 b, S. 53
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67 Vgl. Krystek U., Müller-Stewens G., 2006, S. 181
68 Vgl. Hanh D., Krystek U., 2000, S. 88 ff
69 Anm.: Der Nachteil des Monitorings im operativen Bereich ist jedoch nur relativ. Der Aufwand der nötig ist, um den Scanning-Prozess zu filtern und die Ergebnisse einem anschließenden Monitoring zu Übergeben ist ungleich höher als jener bei operativen Methoden. Hier gilt mit ökonomischem Augenmaß zu bewerten, welches System für einen erfolgversprechender scheint. Mitunter ist es auch eine Frage der Unternehmensgröße. Bei kleineren Unternehmen kann die strategische Frühwarnung bis zu einem gewissen Grad auf die Erfahrung und den Instinkt des Manage- ments beruhen.
70 Vgl. http://www.leifiphysik.de/web_ph10/umwelt-technik/05_gluehlampe/geschichte.htm
71 Anm.: Diese fachlich korrekte, jedoch überspitzte Formulierung soll die Branchendifferenzen bezüglich der Auswir- kung strategischer Entscheidungen verdeutlichen.
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72 Vgl. Hagelauer R., et al., 1999, S. 298-299,
73 Vgl. Röttger U., 2005, S. 142
74 Rauscher L.-H., 2004, S. 43
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75 Anm.: Als Beispiel wird hier auf das Interview mit Fr. Miriam Teicht – Leiterin Online-Innovationsmanagement verwie- sen
76 Anm.: Es ist natürlich vorausgesetzt, die Integrität einer Quelle solcher Information ist gegeben.
77 Vgl. Josse G., 2004, S. 168 ff
78 Anm.: Der Punkt ist aus Sicht dieser Arbeit umstritten. Der Aufwand einem Menschen Kreativität „beizubringen“ ist sehr hoch bzw. ökonomisch wenig sinnvoll. Kreativität stellt eine persönliche Eigenschaft dar, ähnlich der Intelli- genz. Es gibt jedoch Methoden, um die Bereitschaft gegenüber solchen Verhaltens zu schärfen.
79 Vgl. Rehkugler H., 2002, S. 594
80 Vgl. Liebl F., 1996, S.12 ff