— Specialized recruitment agencies, if at all, are mostly used for employ-ment levels 3 and 4.
A more detailed analysis of the interviews is currently being prepared. The results of the pilot study will inform a Technical Assistance activity carried out by the World Bank that focuses on enhancing the competitiveness of logistics services in Togo. The activity will entail financial support to train freight forwarders including curriculum development and a train-the-trainer scheme. The creation of youth employment and retraining of older workers displaced by reforms will be two of the main objectives.
6 Conclusion and Outlook
This paper introduces a toolkit to measure logistics skills shortages in developing countries and defining adequate policy responses. It is mainly aimed at national governments in low- and middle-income countries and provides a broad overview based on qualitative data. The paper explains how the toolkit was developed, what it contains, and how we piloted it. Future research opportunities will in-clude (1) use of more pilot studies to show how the toolkit can be calibrated to countries at different levels of economic development and logistics maturity (i.e.
refining scales and adapting questions) and (2) upgrading the toolkit to include the collection of quantitative data and, thus, give the assessment a higher degree of objectivity. Dissemination of the toolkit should help to monitor and facilitate the development of logistics skills worldwide.
Acknowledgements
We thank the members of our expert panel for their valuable feedback on the draft and the final toolkit. Your help is greatly appreciated.
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