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Conclusion and Future Work

RELAXEDCARE - UNOBTRUSIVE CONNECTION IN CARE SITUATIONS

8. Conclusion and Future Work

Based on the requirements analysis, the consortium creates scenarios representing the needs of the stakeholders and benefits of RelaxedCare.

RelaxedCare will be based on HOMER (Fuxreiter et al., 2010), an existing AAL middleware plat-forms that will be adopted, and probably AALuis (Mayer et al., 2012) for generating user interfac-es. A research focus is put on mathematical models for multi-level behaviour pattern recognition and the development of likely designed pervasive user interfaces.

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A first functional prototype will be developed, including the basic technological infrastructure, well designed everyday objects used as pervasive I/O devices and a smart phone app to be used by the IC.

Acknowledgment

RelaxedCare is co-funded by the AAL Joint Programme and the following national authorities and R&D programs in Austria (bmvit, Programm benefit), Switzerland (OPET), Slovenia (MIZS) and Spain (National Institute of Health Carlos III, and Ministerio de Industria, Energía y Turismo (MINETUR)).

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INTRODUCTION: CARE4BALANCE: BALANCING INFORMAL CARE THROUGH MULTISTAKEHOLDER SERVICE DESIGN

Ann Ackaert, An Jacobs, Karen Willems, Saskia Robben, Marije Kanis, Martijn Vastenburg and Ziad Nehme1

The AAL5 project Care4Balance aims to bring balance in the workload between professional and informal caregivers. The project kicked off on the 1st of March 2013 with companies and research institutes from four different European countries (Switzerland, France, Belgium and the Nether-lands). The outcome will be an on-demand and multi-stakeholder service design platform that is based on an intelligent dashboard system that represents the status and context of all the actors involved, namely elderly people, informal caregivers and formal caregivers.

The proposed intelligent dashboard is an always-on interactive device that aims to empower the elder user through its ease of use and by enabling control over their own health and care needs.

This dashboard will be used to show status information and will enable communication and coor-dination towards professional and informal caregivers. The information that feeds the status board will be collected both through user-generated input and through automatically collected contextual sensor data. The back-end system will detect and analyze care demands and/or cumbersome situations.

To translate this ideal into an integrated prototype, mixed methodologies, such as tech-cards and asset-cards approaches are used to explore the different requirements and modules needed for the proposed technology. Furthermore, user-centered design techniques, such as iterative pro-totyping, focus group sessions and field studies are employed to evaluate the technology under development with the different stakeholders in real-world settings.

The first results obtained in the Care4Balance project include an assessment of the requirements and needs of the different stakeholders –namely, (in)formal caregivers in relation to the overall care needs of the elderly- on the one hand, and the use of technology for a better task coordination on the other hand. First scenarios of the future Care4Balance service, as proposed by the researchers involved, are being evaluated and reflected upon amongst informal and formal caregivers and the seniors themselves. In this way, guidelines and inspiration for iterations of the prototype to be tested in the field are discussed and compared between different stakeholders and in different countries.

[1] iMinds - IBCN/UGent, iMinds-SMIT/VUB, CREATE-IT / HvA, connectedcare and Pervaya

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