Section 5. Procedures Relating to System Installation and Evaluation Systems Installation
Operations Acceptance Criteria
Installation Follow-Up-Problem Resolution
Post-Implementation Audit Activities and Reports Required Section 6. Procedures Relating to Project Reports
Project Initiation Report -Standards and Guidelines General and Detailed Design Phase Reports-Standards and
Guidelines
Implementation Report -Standards and Guidelines Progress Reports-Contents and Standards-Distribution
Section 7. Procedures Relating to Systems Development Documentation Requirements
Central Systems Library Documentation Requirements Off-Site Storage of System Documentation
Auditors Review of System Documentation
PART III-GENERAL ADMINISTRATIVE PROCEDURES Section 1. Procedures Relating to Personnel Matters
Manpower Budgeting, Recruiting, Testing, and Interviewing Processing Employee Expense Reports
Maintenance ofDP Personnel Records Involuntary Termination of Employment Employee Disciplinary Action
Requests for Wage and Salary Action Premium (Overtime) Authorization
Section 2. Procedures Relating to Procurement Activities Signature Authorization Levels
Selection and Acquisition of DP Software-General Selection and Acquisition of DP Hardware-General
Use of Outside Services for Appropriate Software Analysis and Progmmming
Proprietary Software-Use and Safeguarding Section 3. Procedures Relating to Security
Pre-Employment Checks
Before you become a company time-sharing user, you should become familiar with the administmtive controls and procedures as well as the technical facilities (both hardware and software) available to you. These aspects are discussed in the following sections:
A. Time-Sharing Support Group (TSS)
B. Time-Sharing Option (TSO) Program Development C. Time-Sharing Coordinator (TSC)
D. Time-Sharing Terminal Acquisition
E. User IDs, Passwords, Accounts, LOGON Procedures A. Time-Sharing Support Service (TSS)
The time-sharing support service is staffed by members of the engineering program-ming section of data processing. Their function is to provide global support for all in-house and commercial time sharing at the company. TSS provides programming assistance, time-sharing problem resolution, and so on. They should be able to satisfy your technical needs with regard to time sharing at the company.
If at any time when using or attempting to use TSO, you experience hardware difficulties (e.g., if the computer does not answer the telephone), call the network control center (NCC) on 2-2329. TSO programming problems should be referred to TSS on 2-2968.
B. TSO Program Development
If you need to use TSO for an application for which you have no program, contact the TSS group. They will determine if the company has a progmm that can satisfy your
request. If a program must be developed and the request is minor, no further action is required on your part. If the program requires a major effort, however, TSS will request that you submit a form 216 to justify the development of the program. Please reference procedure 01.15.01 for the necessary information to complete a form 216.
Occasionally, a program is cost -justified, but in-house development of the program is not. This may be the case, for example, if a program requires lOOman-hours to develop but will be used only once. In such situations, TSS will determine whether the program is available from a commercial time-sharing service. If it is, they will make arrange-ments to allow you to use the most cost-effective commercial service.
C. Time-Sharing Coordinator (TSC)
In order to provide a centralized source of information and control, each user department should have a time-sharing coordinator (TSC), selected by department management. The coordinators should control their department's use of both in-house and commercial time sharing. To obtain the name of a particular TSC, contact the TSS group. While technical questions about time sharing should normally be directed to the TSS group, administrative inquiries and problems should be directed to the TSC.
D. Time-Sharing Terminal Acquisition
The first thing you will need in order to use TSO is access to a terminal. To determine your department's terminal configuration and responsible TSC, please contact the TSS group. If your department does not have a terminal, the simplest means of acquiring access is to share with another department. The TSS group can assist in locating a terminal convenient to your working location and in providing the name of the TSC to be contacted. The TSC should know whether there is any available time on the terminal(s).
If there is no terminal available, orifyou expect your use to be too greatto be absorbed by existing equipment, you can request a terminal by completing a form 216. You should indicate the requirements for and the benefits to be derived from the installation of a new terminal. Approval depends on compliance with company policy regarding the use of data processing services. If the request is approved, the NCC selects the type of terminal and associated communication equipment that best suits the requirements of your particular application.
E. User IDs/Passwords/Account Number/LOGON Procedures
Access to TSO is secured through use of a user ID and password. Each user ID is a one- to seven-character password that identifies the user to the computer and is always kept secret in order to prevent unauthorized use of user IDs. Associated with this user ID is an account number that includes the account number or work order to which charges for your TSO sessions and disk storage are allocated. Also associated with this user ID is a LOGON procedure that is executed to initiate your TSO session and allocate required data sets.
Submit form 42-100 TSO (User Identification Request) to the data processing security administrator (DPSA) to obtain a user ID/password and establish an account number.
User IDs are assigned by data processing and are seldom changed. Passwords are initially assigned by data processing and are changed periodically by the user. It is your responsibility to maintain the confidentiality of your password. Every user has the ability to change his or her password at any time, with an allowable maximum of 89 days between password changes.
If an employee who has access to TSO terminates or transfers, it is the responsibility of the employee's supervisor to:
• Ensure that the password is changed
• Notify the DPSA by telephone of the actions taken
• Submit fonn 42-100 in order to delete the user ID or reestablish it as a valid user ID
The DPSA can be reached by calling the DP Trouble Desk (2-3600).
APPENDIXE
Data Processing Procedure Review Schedule
Review Codes:
M-Department Manager Q-DP Quality Assurance A-DP Administration
C-Computer Operations N-Data Network Operations D-Planning and Data Management I-Information Systems O-Operating Systems Support E-Engineering Programming
Procedure No. Subject J FM AMJ J A
Section I
01.01.01 Data Processing Policy M
01.01.02 Data Processing Jurisdiction M
01.01.03 Organization Chart A A A
Section 3
01.03.01 Operational Test Procedures C
01.03.02 Flowcharts I
01.03.03 Run Sheets
01.03.04 SYSOUT Messages-Action 0
01.03.05 Production Restart Instructions Q 01.03.06 External Tape Labels
01.03.07 Distribution of D P Reports C
APPENDIXF
New Employee Handbook Table of Contents Section 1. Welcome to (Organization Name)
DP Organization Chart (pictures are a nice touch) DP Jurisdiction Outline-Organizational Philosophy DP Policy Statement
Section 2. Plans and Objectives of Data Processing Formal Data Processing Plans
Overview
Where to Find Them
Section 3. Departmental Policies and Procedures DP Job Procedures
DP Standards and Guidelines Request for DP Services-Fonn 216
S 0
A ND
C
0
Section 4. Personnel Matters New Employee Status
Employee Status Record-Personnel Files Employment Agreement-Security Agreement Performance Appraisals-Standards of Performance Career Development
Employee Benefits-Overview Charitable Contributions-United Way Employee Savings Bond Program
Section 5. Office Hours, Timekeeping, and Pay Procedures Working Hours and Overtime
Holidays Vacations
lllness and Other Absences
Timekeeping Records and Pay Procedures Section 6. Security and Emergency Procedures
Security Policies and Procedures Emergency Procedures
Air Pollution Emergency Procedures
Section 7. Facilities and Services-DP Center and Corporate Headquarters DP and Corporate Headquarters Locations
Entering the DP Center and Other Locations Supplies and Forms
Reproduction Service
Mail Services and Addressing Mail Telephone Services
Transportation-Public, Car Pools Parking Information
Banking Facilities and Automatic Payroll Deposit Service Medical Services and Pharmacy
Central Systems Library and Other Libraries Typing and Clerical Services
Conference Rooms-DP Center and Corporate Headquarters Employee Club Activities
Tours of the DP Center DP Newsletter
Suggestions and Questions Open Forums with Executives DP Training Room and Facilities
Section 8. New Employee Needs and Responsibilities for Certain Services and Products
Supplying Operating Instructions for Computer Operations Designing Source Documents for Data Entry
Obtaining Training in Use of Time-Sharing Option (TSO) Using and Preparing Corporate Procedures
Understanding Basic Responsibilities of DP Technical Publications
Handling of Personnel Records and Office Facilities Providing Corporate Open-Shop Time-Sharing User Support
Understanding Basic Responsibilities of Planning and Data Management Support of Application Systems
Responding to Matters Referred by the Problem Reporting and Tracking System
Relationships to Other Organizations Working in DP Center Section 9. Data Processing Hardware and Software
Hardware and Data Communications Network Software
mM 370 Operating Status Signal Lights Peripheral Equipment-Plotters, COM, Scanners