Error Codes 02
Error Codes and Causes
Error Messages and Error Causes Cannot verify deassertion of pmcoll signal. (APERR 02) The AP did its best to de-assert the POW _ON signal, but doesn't see it de-asserted when reading it back. The circuitry that pulls on the line might be broken, or the circuitry used to read back the line might be broken. In any case, this is a major failure. Call your HP representative ...
05 AP failed self-test number xx (APERR 05).
This message is emitted when a failure occurs during the execution of a self-test launched from the command interpreter. XX gives the decimal number of the failing self-test.
08 Permitted accesses to AP IV! exceeded. (APERR 08)
This message is emitted each time that the AP writes NVM after the counter in the NVM indicates that the permitted number of accesses to the last block if NVM have been exhausted. The AP should be replaced at the next visit by HP service personnel. The NVM may survive for up to 20,000 more writes after this message begins to occur, or it may fail almost immediately.
10 Illegal command, type HE for help. (APERR 10)
The first 2 characters entered in a command line for the AP command interpreter are not the mnemonic for an AP command. Help gives the mnemonics for all legal commands.
11 Expecting "Y" or "I" (APERRll)
The AP is expecting one of the letters Y or N, in either upper or lower case, as the reply to the query displayed on the screen. Y stands for Yes. N stands for No.
12 Expecting "H" or "L" (APERR 12)
The AP is expecting one of the letters H or L, in either upper or lower case, as the reply to the query displayed on the screen. H stands for High, and if chosen, will cause the specified signal to be set to the high the voltage level, which is nominally +9 Volts referenced to ground. L stands for Low, and if chosen will cause the specified signal to be set to the low voltage level which is nominally -9 Volts referenced to ground.
13 Command may not be executed by a remote user. (APERR 13) This command is a valid AP command, but is intended for use from the local console port (port 0) only. No action has been taken.
Troubleshooting 5-27
Error Codes 14
For HP Internal Use Only Error Codes and Causes continued
Error Messages and Error Causes Your selection is outside of the legal range. (APERR 14) Either numeric data has been entered when alphabetic input is expected, alphabetic input has been entered when numeric input is expected, or the value of numeric data entered is outside of the permissible range of values.
15 Command may not be executed by a local user. (APERR 15)
This command is a valid AP command, but is intended for use from the remote support modem port (port 7) only. No action has been taken.
16 Expecting "s" or "M" (APERR 16)
The only permissible input at this time is the single letter S for Single, or the single letter M for Multiple. They may be entered either in upper or lower case.
20 SE failed: OS did not respond (check as vs. AP configurations).
(APERR 20)
No modem connection was successfully established by the host after the user typed SE. Likely causes are: 1) the OS isn't booted yet; 2) no getty is running on port 7; 3) the device special file attached to port 7 does not match the AP configuration (e.g., the OS considers the port as a simple protocol/BELL port, while the AP has it configured as a CCITT port).
21 Fatal error: POW_OJ never came back. Waiting until it's reasserted '" (APERR 21)
The AP did its best to de-assert the POW _ON signal, but doesn't see it de-asserted when reading it back. The circuitry that pulls on the line might be broken, or the circuitry used to read back the line might be broken. In any case, this is a major failure. Call your HP representative ...
22 Timeout error on IVM. (APERR 22)
The NVM chip did not become ready within the specified time period. It is most likely broken. The write was probably not successful. Call your HP
representative.
5·28 Troubleshooting
Informational messages
Codes 01
Codes, Messages and Causes Messages and Causes All tests passed. (APMSG 01)
The AP has executed all tests in the test list, and none have terminated with a fatal error.
02 SPU hardware was successfully reset. (APMSG 02) Well ...
04 String was truncated to 23 characters. (APMSG 04)
Only 23 displayable characters are permitted in the answer to the query on the screen. All characters past the twenty-third were discarded. No action is necessary if the resulting truncated string is acceptable and the answer to the query. If the resulting sting is not acceptable, re-execute the command and change it at the appropriate prompt.
05 AP configuration lost. Use CA and ER commands to recover. (APMSG 05)
If this message reoccurs after each reset or power on, then the AP is defective.
06 SE terminated: returning to console/control mode. (APMSG 06) The remote console operator just terminated the connection it had initiated with the SE command. The AP is reconnecting the port as a remote console.
Note that this message can also appear spuriously after SE is typed if the previous SE session was not cleanly terminated (e.g., the modem hung up before the remote console operator had time to type 'exit' at the shell prompt). In this latter case, just hit break and type SE again.
Troubleshooting 5-29
For HP Internal Use Only