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Managing Open Innovation - Trade-off or Simultaneous Solve?

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Managing Open Innovation Trade-off or Simultaneous Solve?

Martin Stoetzel, Martin Wiener

Lehrstuhl für BWL, insb. Wirtschaftsinformatik III University of Erlangen-Nuremberg

Lange Gasse 20 D-90403 Nuremberg

martin.stoetzel@wiso.uni-erlangen.de martin.wiener@wiso.uni-erlangen.de

Abstract:Open innovation refers to the integration of external and internal ideas as well as market paths in traditional innovation processes. In the past years, open innovation has gained significant attention and currently represents a spotlight topic both in research and practice. The paper at hand adds to the discussion of how to manage open innovation by examining two contrary managerial approaches along various management dimensions in a case study of a large multinational. Our results suggest that the most suitable management approach does not necessarily require trade-off decisions but that companies can also employ an ambidextrous approach, a so called “simultaneous solve”,by concurrently combining apparently opposing management concepts. Having investigated the management dimensions organization, strategy, governance, intellectual property and motivation, we were able to identify simultaneous solves being applied in the organization and governance dimensions as well as in the management of intellectual property. This underpins the relevance of the simultaneous solve concept for open innovation management theory and practice.

1 Introduction

Open innovation is defined as an organization and governance model for innovation management, where—as opposed to closed innovation—firms “can and should use external ideas as well as internal ideas, and internal and external paths to market, as the firms look to advance their technology” [Ch03, p. xxiv]. In closed innovation, usually not only the boundary of the firm, but rather the boundary of the internal R&D unit is the limit for collaboration in innovation processes. We therefore make a more distinct definition of open innovation, which is that open innovation includes both the collaboration with internal organizational units outside the R&D unit (“internal open innovation”) and also the collaboration with external partners (“external open innovation”)such as customers, other companies, and research institutes.

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