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User Experience Design I (Interaction Design)

Day 6 - (17.12.2020 9-12 a.m.)

LMU München – Medieninformatik – Alexander Wiethoff – UX 1 - WS2021

Prototyping User Experiences

• Prototyping Values and Dimensions

• Low vs. High Fidelity

• Sketching-in-Hardware

• Video-Prototyping

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• Prototyping values and dimensions

• Examples: Physical Experience Prototypes

• UX Video Prototyping

Prototyping User Experiences

LMU München – Medieninformatik – Alexander Wiethoff – UX 1 - WS2021 LMU München – Medieninformatik – Alexander Wiethoff – UX 1 - WS2021

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LMU München – Medieninformatik – Alexander Wiethoff – UX 1 - WS2021 3 LMU München – Medieninformatik – Alexander Wiethoff – UX 1 - WS2021

“It’s really hard to

design products by focus groups. A lot of times, people don’t know what

they want until you show it to them.”

Steve Jobs

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4

What?

DEFINE STAGE

• The generation of initial ideas and project development

• Ongoing project management

• Corporate objectives agreed and project sign-off

At the Define stage, a combination of the ideas or directions identified

during the Discover stage are

analysed and synthesised into a brief with actionable tasks related to new and existing product or service

development. The Define stage ends with a clear definition of the

problem(s) and a plan for how to address this through a design-led product or service. In practice, the Define stage ends in a project go- ahead through corporate level sign- off.

source: [8]

Double Diamond

LMU München – Medieninformatik – UX1 - Alexander Wiethoff – WS2020/21

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LMU München – Medieninformatik – Alexander Wiethoff – UX 1 - WS2021 5 LMU München – Medieninformatik – Alexander Wiethoff – UX 1 - WS2021

4th Iteration high-res/high-fi

An original type, form, or instance that serves as a model on which later stages are

based and judged.

American Heritage

Dictionary

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LMU München – Medieninformatik – Alexander Wiethoff – UX 1 - WS2021 6

1.) Screen based interactions 2.) Interactive products

3.) Technology enabled services

4th Iteration high-res/high-fi

Three main design contexts in the UX domain which can be expressed

trough

prototypes:

LMU München – Medieninformatik – Alexander Wiethoff – UX 1 - WS2021

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4th Iteration high-res/high-fi

LMU München – Medieninformatik – Alexander Wiethoff – UX 1 - WS2021 7

1.) Exploring a context / research

2.) Examining design problems / testing 3.) Evaluating solutions / presentation Creating

Experience Prototypes

during the design process pursues different goals:

LMU München – Medieninformatik – Alexander Wiethoff – UX 1 - WS2021

source: [6]

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LMU München – Medieninformatik – Alexander Wiethoff – UX 1 - WS2021 8

Prototypes are learning and discovery tools for generating and refining UX design ideas.

4th Iteration high-res/high-fi

Prototypes are design-thinking enablers deeply embedded and immersed in UX design practice.

LMU München – Medieninformatik – Alexander Wiethoff – UX 1 - WS2021

source: [6]

In summary:

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LMU München – Medieninformatik – Alexander Wiethoff – UX 1 - WS2021 9 LMU München – Medieninformatik – Alexander Wiethoff – UX 1 - WS2021

Business Design

Technology

UX

©Peter Morville

http://semanticstudios.com

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LMU München – Medieninformatik – Alexander Wiethoff – UX 1 - WS2021 10 LMU München – Medieninformatik – Alexander Wiethoff – UX 1 - WS2021

A principle for

setting priorities:

users will use 20% of the features of your product 80% of the time. Focus the

majority of your design and

development effort (80%) on the most important 20% of the product.

http://www.swissknifeshop.com/media/catalog/product/cache/1/image/5e06319eda06f020e43594a9c230972d/v/m/vm_53831--91_sol_front_ax1000.jpg

source: [7]

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LMU München – Medieninformatik – Alexander Wiethoff – UX 1 - WS2021 11 LMU München – Medieninformatik – Alexander Wiethoff – UX 1 - WS2021

https://media.nngroup.com/media/editor/2012/12/10/guerrilla_scenario_fig.gif

80/20 rule

Horizontal vs, Vertical Prototypes

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LMU München – Medieninformatik – Alexander Wiethoff – UX 1 - WS2021 12 LMU München – Medieninformatik – Alexander Wiethoff – UX 1 - WS2021

For the Designer: Exploration Visualisation Feasibly

Inspiration Collaboration

For the End User: Effectiveness / Usefulness A change of viewpoint

Usability Desirability For the Producer: Conviction

Specification Benchmarking

source: [5]

role

look´n´feel

implementation

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LMU München – Medieninformatik – Alexander Wiethoff – UX 1 - WS2021 13 LMU München – Medieninformatik – Alexander Wiethoff – UX 1 - WS2021

Fidelity v. Resolution

low resolution low fidelity

high resolution high fidelity high resolution

low fidelity

resolution = amount of detail

fidelity = closeness to the eventual design (product/service)

source: [5,8]

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LMU München – Medieninformatik – Alexander Wiethoff – UX 1 - WS2021 14 LMU München – Medieninformatik – Alexander Wiethoff – UX 1 - WS2021

High Fidelity Low Fidelity

Open Discussion

Prompting Required Quick and Dirty

Early Validation

Sharp Opinions Self Explanatory Deliberate and Refined Concrete Ideas

source: [5,8]

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LMU München – Medieninformatik – Alexander Wiethoff – UX 1 - WS2021 15 LMU München – Medieninformatik – Alexander Wiethoff – UX 1 - WS2021

Less Details

Focus on core interactions Quick and Dirty

Early Validation

More Details Focus on the whole Deliberate and Refined Concrete Ideas

Low Resolution High Resolution

source: [5,8]

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LMU München – Medieninformatik – Alexander Wiethoff – UX 1 - WS2021 16 LMU München – Medieninformatik – Alexander Wiethoff – UX 1 - WS2021

1st Iteration low-res/low-fi

Prototyping User Experiences from scratch

• Sketches and Wireframes

• Paper Prototypes

• Storyboards

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LMU München – Medieninformatik – Alexander Wiethoff – UX 1 - WS2021 17 LMU München – Medieninformatik – Alexander Wiethoff – UX 1 - WS2021

4th Iteration high-res/high-fi

Prototyping User Experiences from scratch

• Design drafts and mock-ups

• Functional prototypes

• 3D Printing

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LMU München – Medieninformatik – Alexander Wiethoff – UX 1 - WS2021 18 LMU München – Medieninformatik – Alexander Wiethoff – UX 1 - WS2021

Sketching in Hardware…

…is an annual summit on the design and use of physical computing toolkits.

Participants from a wide variety of disciplines and backgrounds discuss tools for creating digital products, environments, and

experiences: how to make them, why to make them (and why not), how to use them, how to teach with them, and how to

understand their impact.

Atmel AT Mega 328

Raspberry PI

http://sketching-in-hardware.com/

http://upload.wikimedia.org/wikipedia/commons/3/3d/RaspberryPi.jpg http://www.onlymine.de/wp-content/uploads/arduino-nano-board-z.jpg

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photo credits © wikimedia

Bend Sensor

Thermistor PIR Sensor

LMU München – Medieninformatik – Alexander Wiethoff – UX 1 - WS2021

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Potentiometer Magnet Switch Force Sensor

photo credits © wikimedia

LMU München – Medieninformatik – Alexander Wiethoff – UX 1 - WS2021

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Touch QT Sensor

photo credits © wikimedia

Ultrasound Sensor Distance IR Sensor

LMU München – Medieninformatik – Alexander Wiethoff – UX 1 - WS2021

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https://i2.wp.com/startupshelter.be/wp-content/uploads/2015/02/MVP-MINIMUM-VIABLE-PRODUCT.jpg?resize=1080%2C682&ssl=1

LMU München – Medieninformatik – Alexander Wiethoff – UX 1 - WS2021

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LMU München – Medieninformatik – Alexander Wiethoff – UX 1 - WS2021

Prototyping User Experiences for products using

• Embedded Platforms

• Off-the-shelf-components

• Customised hardware

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24

• Prototyping values and dimensions

• Examples: Physical Experience Prototypes

• UX Video Prototyping

Prototyping User Experiences

LMU München – Medieninformatik – Alexander Wiethoff – UX 1 - WS2021 LMU München – Medieninformatik – Alexander Wiethoff – UX 1 - WS2021

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Design Workshop II

LMU München – Medieninformatik – Alexander Wiethoff – UX 1 - WS2021

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Design Workshop II

LMU München – Medieninformatik – Alexander Wiethoff – UX 1 - WS2021

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Design Workshop II

In conjunction with B/S/H (Neff) Home Appliances

• 12 MA Media Informatics Students

• Duration: One semester

• Topic: Tactile Feedback

LMU München – Medieninformatik – Alexander Wiethoff – UX 1 - WS2021

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Prototypes Prototypes

LMU München – Medieninformatik – Alexander Wiethoff – UX 1 - WS2021

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Prototypes

LMU München – Medieninformatik – Alexander Wiethoff – UX 1 - WS2021

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Prototypes

LMU München – Medieninformatik – Alexander Wiethoff – UX 1 - WS2021

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Design Workshop II

In conjunction with Acelik Home Appliances

• 16 MA Industrial Design Students

• 14 MA Human-Computer Interaction Students

• Duration: One semester

LMU München – Medieninformatik – Alexander Wiethoff – UX 1 - WS2021

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Reminding Water Dispenser

LMU München – Medieninformatik – Alexander Wiethoff – UX 1 - WS2021

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Pure Air

LMU München – Medieninformatik – Alexander Wiethoff – UX 1 - WS2021

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Dirt Buster

LMU München – Medieninformatik – Alexander Wiethoff – UX 1 - WS2021

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Recipe Printer

LMU München – Medieninformatik – Alexander Wiethoff – UX 1 - WS2021

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HoverMeasure

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• Prototyping values and dimensions

• Examples: Physical Experience Prototypes

• UX Video Prototyping

Prototyping User Experiences

LMU München – Medieninformatik – Alexander Wiethoff – UX 1 - WS2021 LMU München – Medieninformatik – Alexander Wiethoff – UX 1 - WS2021

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LMU München – Medieninformatik – Alexander Wiethoff – UX 1 - WS2021 40 LMU München – Medieninformatik – Alexander Wiethoff – UX 1 - WS2021

Representing complex relationships, new

behaviours and attitudes are an integral part of UX design. These can be

represented through many means including sketching and making physical

prototypes. However,

capturing a journey over time requires a linear

medium like video.

“Why prototype with video?”

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LMU München – Medieninformatik – Alexander Wiethoff – UX 1 - WS2021 41 LMU München – Medieninformatik – Alexander Wiethoff – UX 1 - WS2021

Understand your

audience and choose the right level of

resolution and

fidelity. Judge the

time and resources available. Go for the easiest and simplest track, don’t overdo you prototype for a given context.

“Just enough Prototyping”

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LMU München – Medieninformatik – Alexander Wiethoff – UX 1 - WS2021 42 LMU München – Medieninformatik – Alexander Wiethoff – UX 1 - WS2021

low resolution high fidelity

(crossing on demand)

Example

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LMU München – Medieninformatik – Alexander Wiethoff – UX 1 - WS2021

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video© CIID

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The Smoke & Mirror Approach

image© CIID

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StreetView Game

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StreetView Game

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Tutorials

Keyboard Hacking Tutorials

http://www.instructables.com/id/Hacking-a-USB-Keyboard/

Physical Computing Intro

https://itp.nyu.edu/physcomp/

Arduino Tutorials

https://www.arduino.cc/en/Tutorial/HomePage Physical Computing w. Raspberry PI

https://www.raspberrypi.org/learning/physical-computing-with-python/

Adafruit Hacking Tutorials https://learn.adafruit.com/

LMU München – Medieninformatik – Alexander Wiethoff – UX 1 - WS2021

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References:

[1] Moggridge B: Designing interactions. The MIT Press 2005

[2] Buxton, W.: Sketching the user experience. Morgan Kaufmann 2007 [3] Norman, D.: The design of everyday things. Basic Books 2002

[4] Mullet, K. Designing visual interfaces. Prentice Hall PTR 1994

[5] Houde, S., & Hill, C. What do prototypes prototype? Handbook of HCI 1995 [6] Lim, Y.-K., et. al. The anatomy of prototypes ACM Press 2008

[7] Lidwell, W. et. al Universal principles of design, Rockport Publishers. 2010 [8] Buchenau et. al. Experience prototyping. Proceedings of DIS 2005

[9] Gerber et. al. The psychological experience of prototyping. Design Studies 2012

LMU München – Medieninformatik – Alexander Wiethoff – UX 1 - WS2021

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